                          PRO AUDIOSPECTRUM PLUS AND
                       MULTIMEDIA PC UPGRADE KIT PLUS'S
                             MOST COMMONLY-ASKED
                            QUESTIONS AND ANSWERS
                               July 14, 1992

*********************PRO AUDIOSPECTRUM PLUS PACKAGE CONTAINS*******************
Media Vision Pro AudioSpectrum Plus Audio Adapter Card with built-in SCSI
CD-ROM interface
Pro AudioSpectrum Plus User's Guide v1.1
Pro AudioSpectrum Plus Installation Disk 1 & Disk 2 v1.2
Pro AudioSpectrum Plus Windows Drivers disk v1.2
Monologue v3.0 For DOS disk
Pro AudioSpectrum Plus Quick Start v1.0
Recording Plus bit Digital Audio instruction sheet
Monologue User's Guide
Monologue Text to Speech Synthesizer Read Me First
Pro AudioSpectrum Plus Product Registration Card

*Contact Media Vision Customer Service (not Technical Support) if you do not
 have the current version which is v1.2 on the Installation Disks and Windows
 Drivers Disk.

THE BUNDLED SOFTWARE CONSIST OF:
	Stereo Studio F/X
	SP Spectrum 
	Software Controlled Mixer (PAS.EXE)
	TrakBlaster Pro 
	Monologue v3.0 for DOS
	Music and Sound Effects Library
	AudioMate
	Windows Drivers and Pocket Tools

****************MULTIMEDIA PC UPGRADE KIT PLUS PACKAGE CONTAINS****************
The Pro AudioSpectrum Plus Audio Adapter Card with a built-in Sony CD-ROM
interface (non-SCSI).  And everything that comes with the Pro AudioSpectrum
Plus package plus the following:
        Sony CDU-535 CD-ROM Drive (non-SCSI) with drive rails and screws
        CD-ROM Cable Driver Kit (The CD-ROM drivers are included in the
                                 Installation Disk 1)
	One CD-ROM Caddy
	Sierra King's Quest on CD-ROM
	Macromind Action on CD-ROM & Manual
	Introduction to Nautilus on CD-ROM
	Lotus 1-2-3 For Windows With Multimedia Help on CD-ROM (Shipped by 			Marketing upon receiving the Product Registration Card from the customer.)

*********************************ABBREVIATIONS*********************************
PASPLUS	=	Media Vision Pro AudioSpectrum Plus
PAS16		=	Media Vision Pro AudioSpectrum 16
PAS8		=	Media Vision Original Pro AudioSpectrum 8-bit board
TB			=	Media Vision Thunder Board
AdLib		=	Adlib sound card
SB			=	Sound Blaster sound card
MPU-401	=	Roland's proprietary MIDI interface protocol
BBS		=	Bulletin Board System
WIN31		=	Windows 3.1
RMA		=	Return Material Authorization number

***********************************SOUND TYPES*********************************
Digital Audio        =       Recorded sounds, usually speech and sound effects.
                             These sounds are produced by the Digital-To-Analog
                             Converter (DAC) on the PASPLUS.  WIN31 uses the
                             file extension .WAV for digital audio.
Synthesized Audio    =       FM sounds, usually music but can also be used to
                             produce speech and sound effects.  These sounds
                             are produced by the FM Synthesizer on the PASPLUS.
                             WIN31 uses the file extension .MID for synthesized
                             audio.
CD Audio             =       CD-Audio Red Book sounds.  These sounds are pro-
                             duced by the CD-ROM drive, not by the sound board.
PC Speaker           =       Crude music tones, speech and sound effects pro-
                             duced by the System Timer Chip on the motherboard.
                             These sounds are played back by the internal PC
                             Speaker.

**********************************FILE FORMATS*********************************
WAV File Format:
4 bytes 	'RIFF'
4 bytes 	<length>
4 bytes 	'WAVE'
4 bytes 	'fmt '
4 bytes 	<length>		; 10h - length of 'data' block
2 bytes 	01				; format tag
2 bytes 	01				; channels (1=mono, 2=stereo)
4 bytes 	xxxx			; samples per second
4 bytes 	xxxx			; average samples per second
2 bytes 	01				; block alignment
2 bytes 	08				; bits per sample
4 bytes 	'data'			
4 bytes 	<length>
   bytes 	<sample data>

For MIDI file format, please contact
	The International MIDI Association
	5316 W. 57th St.
	Los Angeles, CA 90056
	310-649-6434

Note:  MIDI files cannot be converted to WAV, and WAV cannot be converted to
       MIDI.

**************************SUPPORTED SCSI CD-ROM DRIVES*************************
INTERNAL DRIVES:
Chinon                        CDS-431.  Contact Chinon at 310-533-0274 to get
                                        the 40-pin  to 50-pin converter.
Hitachi                       CDR-3650
NEC                           CDR-80, CDR-82, CDR-83, CDR-83J, CDR-83M, CDR-84
Sony                          CDU-541
Texel                         DM-3020,  DM-3021
Toshiba                       XM-3201B

EXTERNAL DRIVES:
Chinon                        CD-SC (Sony CDU-8001), CD-SC Plus (Sony CDU-8002)
CD  Technologies              Porta-Drive
Chinon                        CDX-431
Denon                         DRD-253
Hitachi                       CDR-1553S, CDR-1650, CDR-1750S
IBM                           3510
Laser Magnetics               CM212, CM214, CM231
NEC                           CDR-35, CDR-36, CDR-36M, CDR-72, CDR-73, CDR-73M,
                              CDR-74,  CDR-77
Panasonic                     CR-501-S
Pioneer                       DRM-600 6-disc changer
Sony                          CDU-6211, CDU-7211
Texel                         DM3010, DM-3120, DM-5020, DM-5021, DM-5120,
                              DM-7120A, DM-7120B
Toshiba                       XM-3201A, XM-3301, XM-5100A

If your CD-ROM drive is not on this list, it will NOT work with the PAS16 (the
SONY CDU-535 and the Laser Library are non-SCSI).  If it is on this list and
you would like to use the PAS16's SCSI interface to control the CD-ROM drive,
please contact Media Vision Sales at 1-800-845-5870 to order an Internal SCSI
Cable/Driver Kit for $39.00 or an External SCSI Cable/Driver Kit for $79.00.

************************PASPLUS TECHNICAL SPECIFICATIONS***********************
The PASPLUS sound card uses two sets of DMAs and IRQs.  See the default set-
tings in sections below.
Does not support hardware compression.
SB's DAC supports hardware decompression (2:1,3:1,4:1).  PAS16's DAC does not
support this.
No hardware support for MPU-401.
The PASPLUS comes in one of two versions of built-in CD-ROM interface, SCSI
interface and Sony CD-ROM interface.  The SCSI interface has a 50-pin connector
on the left edge of the board.  The Sony interface has a 40-pin connector on
the left edge of the board, which only supports the Sony CDU-535 and the Laser
Library.
The card measures 7 7/8" and 3 7/8" and requires up a 16-bit slot.
The LINE IN and LINE OUT are 1/8-inch stereo jacks.  
Supported speakers are 4-ohm or 8-ohm speakers, self-amplified speakers are
optional.
The MIC IN is 1/8-inch mono jack.  Supported microphones are 600 to 10K ohm
dynamic.
The Internal CD-Audio Connector at J5 is a 5-pin header connector, 0.100" space
header, pin 1=ground, 2=right in, 3=ground, 4=left in, 5=ground.

The MIDI/Joystick Port has a D-15S connector type.  The pinouts are:
	1	+5VDC
	2	JOYSTICK 1 FIRE 1
	3	JOYSTICK 1 X
	4 	GROUND
	5	GROUND
	6	JOYSTICK 1 Y
	7	JOYSTICK 1 FIRE 2
	8	+5VDC
	9	+5VDC
	10	JOYSTICK 2 FIRE 1
	11	JOYSTICK 2 X
	12	MIDI OUT (GROUND on MIDI Mate and Thunder Board)		
	13	JOYSTICK 2 Y
	14	JOYSTICK 2 FIRE 2
	15	MIDI IN (+5VDC on MIDI Mate and Thunder Board)		

                    DEFAULT DMA AND IRQ SETTINGS
*********USED BY THE PRO AUDIOSPECTRUM PLUS SECTION OF THE SOUND CARD**********
DMA 3 at default.  Selectable between (0,1,2,3,5,6,7) by changing the D:x para-
meter of MVSOUND.SYS in CONFIG.SYS.  Low-order DMAs are (0,1,2,3).  High-order
DMAs are (5,6,7).
IRQ 5 at default.  Selectable between (2,3,4,5,6,7,10,11,12,13,14,15) by chan-
ging the Q:x parameter of MVSOUND.SYS in CONFIG.SYS.  Low-order IRQs are (2-7).
High-order IRQs are (10-15).
IRQ 15 is used by the Sony CD-ROM driver at default.  Selectable between (2-7,
10-15).
Note:  All DMAs and IRQs must be different to prevent conflicts.  Also some
computers do not support high-order DMAs and IRQs.  Please contact the computer
manufacturer for assistance.

*****************************PASPLUS'S I/O ADDRESS MAP*************************
Refer to pages 1-42 and 43 in the PASPLUS User's Guide.
	
                    DEFAULT DMA, IRQ AND I/O PORT SETTINGS
**************USED BY THE SOUND BLASTER SECTION OF THE SOUND CARD**************
DMA 1.  This setting is fixed if SB compatibility is enabled.
IRQ 5 at default.  Selectable between (2,3,5,7) by changing the Q:x parameter
of MVSOUND.SYS.  Please note that this IRQ is shared between the PASPLUS
section and SB section of the sound card. Running SB_ON allocates this IRQ to
the SB section.  Running SB_OFF allocates it to the PASPLUS section.
I/O 220h at default.  Selectable between (220h,230h,240h) by changing jumper
J10 on the sound card.
The version of SB's DSP (processor) that is supported is v1.5.

*************************STANDARD TROUBLESHOOTING STEPS************************
Generic CONFIG.SYS:
	DEVICE = C:\WINDOWS\HIMEM.SYS
	FILES =  30
	BUFFERS = 10
	LASTDRIVE=X
		(For CD-ROM drive.  Refer to the SCSI Interface section below.)
	DEVICE = C:\PROAUDIO\MVSOUND.SYS D:X Q:X V:X J:X T:X 
		(Refer to the PASPLUS Software Installation section below.)
	DEVICE = C:\WINDOWS\SMARTDRV.EXE 2048 512
	DEVICE=C:\PROAUDIO\TSLCDR.SYS /D:MVCD001 /R /P:3
                (SCSI CD-ROM driver.  Refer to the SCSI/Sony CD-ROM Interface
                 section below.)
or	DEVICE=C:\PROAUDIO\SONY_PFM.SYS /D:MVCD001 /I:X /S:32 /P:3
                (Sony CD-ROM driver.  Refer to the SCSI/Sony CD-ROM Interface
                 section below.)

Generic AUTOEXEC.BAT:
	@ECHO OFF
	PATH = C:\;C:\DOS;C:\WINDOWS;C:\PROAUDIO
	PROMPT $P$G
	C:\PROAUDIO\MSCDEX.EXE /D:MVCD001 /M:10 /L:X /V
                (CD-ROM driver. X is the drive letter assigned to the CD-ROM
                 drive. Refer to the SCSI/Sony CD-ROM Interface section below)
	
1.    Reduce to the generic CONFIG.SYS and AUTOEXEC.BAT.
2.    Reduce the computer's CPU speed.  Usually this can be accomplished by
      turning off the TURBO mode or disabling the internal/external memory
      cache by going into the computer's CMOS setup.
3.    Reduce the computer's bus (I/O CLK) speed to 8MHz.  The PASPLUS was
      designed around the IBM AT specification which uses this bus speed.
      Please note that this is not the same as the CPU speed. Once everything
      works fine at 8MHz bus speed, you can experiment at a higher bus speed.
4.    Remove other peripheral boards from the computer, such as scanner board,
      tape backup,...
5.    Try the PASPLUS in another 16-bit slot.
6.    Try the PASPLUS in another computer.
7.    If you don't hear any sound, recheck the speakers/headphones connections.

************************PASPLUS HARDWARE INSTALLATION**************************
1.     Q:      Do I have to change any jumpers before I install the PASPLUS?
       A:      The default settings will work in most computers.  Only try with
               different IRQ (in CONFIG.SYS) and I/O port (at J10) settings if
               you experience any problems or know that these settings are used
               by another peripheral board in the same system.

2.     Q:      How do I change the DMA and IRQ settings for the PASPLUS section
               of the sound card?
       A:      The PASPLUS's DMA and IRQ can be changed by changing the D:x and
               Q:x parameter on the MVSOUND.SYS statement in the CONFIG.SYS
               file.

3.     Q:      How do I change the DMA, IRQ and I/O port settings for the SB
               section of the sound card?
       A:      The SB's DMA is set at 1 and cannot be changed.  After running
               SB_ON, the SB's IRQ can be changed by changing the Q:x in
               CONFIG.SYS. The SB's I/O port can be changed by changing the
               jumper J10 on the sound card.

4.     Q:      Can the PASPLUS section and the SB section share the same set-
               tings?
       A:      The PASPLUS's DMA setting must be different from the SB's DMA 1
               to prevent a DMA and IRQ conflict.  The IRQ is shared between
               the two sections; running SB_ON allocates the IRQ to the SB
               section, and running SB_OFF allocates the IRQ to the PASPLUS
               section.

5.     Q:      What are the symptoms of a DMA and IRQ conflict on the PASPLUS
               section?
       A:      DMA conflict causes digital audio to be distorted or no digital
               audio.  It can also cause the system to hang, reboot or issue
               parity error. IRQ conflict causes digital audio to loop and no
               synthesized audio.

6.     Q:      What are the symptoms of  an IRQ and I/O port conflict on the SB
               section?
       A:      The game does not produce digital audio or digital audio is
               distorted, or, running the game causes the computer to lock up.

7.     Q:      What causes a Memory Parity Error?
       A:      A DMA conflict.

8.     Q:      Which jumpers on the sound card can I change?
       A:      The only ones that can be changed are the SB jumpers:  J10 for
               I/O port, J11 for DMA 1

9.     Q:      How do I enable/disable SB compatibility mode?
       A:      To enable SB mode, run SB_ON; the IRQ set by Q:x in CONFIG.SYS
               will become SB's IRQ.  To disable SB mode, run SB_OFF; the IRQ
               will become PASPLUS's IRQ.  If you would like to disable SB
               compatibility completely, i.e. so that the SB section will not
               use DMA 1, IRQ or I/O, float both of the shunts for J10 and J11
               (by putting the shunt on one pin only).

10.    Q:      Does the PASPLUS work in a 486/50, or, What computers does the
               PASPLUS work in?
       A:      The PASPLUS was designed around the IBM AT specification.  It
               will work in a 486/50 if the bus (I/O CLK) speed is lowered down
               to 8MHz. Please note that this is not the same as the CPU speed.
               Once it works fine at 8MHz bus speed, you can experiment at a
               higher bus speed.

************************PASPLUS SOFTWARE INSTALLATION**************************
1.     Q:      How much disk space is needed to load all the files on the hard
               drive?
       A:      About 5-6MB.

2.     Q:      What drivers can be loaded high?
       A:      If there is sufficient upper memory available, you can load
               MVSOUND.SYS, TSLCDR.SYS (or SONY_PFM.SYS) and MSCDEX.EXE high.

3.     Q:      I have just received a new version of the PASPLUS Installation
               Disks.  Can I install it over the old version?
       A:      It is best to remove the PROAUDIO directory including all sub-
               directories first before you install the new version.

4.     Q:      Why does the INSTALL program only allow DMA 1 or 3 to be
               selected?

       A:      Most existing DOS applications only support DMA 1 and 3.  You
               can use a text editor such as MS DOS 5.0's EDIT to change the
               D:x parameter on the MVSOUND.SYS statement in CONFIG.SYS.

5.     Q:      The INSTALL program causes my computer to lock up, or, How do I
               manually install the software?
       A:      To manually install the PASPLUS software on Installation Disks
               1 & 2, do as follows:
               Add the "C:\PROAUDIO" to the path statement in AUTOEXEC.BAT.
               Reboot the computer.
               MD C:\PROAUDIO
               MD C:\PROAUDIO\MIDI
               MD C:\PROAUDIO\WAVE
               MD C:\PROAUDIO\STEREOFX
               MD C:\PROAUDIO\TBPRO
               Copy LHARC.EXE from the PASPLUS Installation Disk 1 to
               C:\PROAUDIO.
               Copy DIGISNDW.LZH to C:\PROAUDIO\WAVE.
               Copy MIDI.LZH to C:\PROAUDIO\MIDI.
               Copy MOD.LZH to C:\PROAUDIO\TBPRO.
               Copy PROGRAMS.LZH to C:\PROAUDIO.
               Copy PASPLUS.SYS to C:\PROAUDIO.
               Copy CHORD.WAV to C:\PROAUDIO.
               Rename PASPLUS.SYS to MVSOUND.SYS.
               Copy SFX.LZH from the PASPLUS Installation Disk 2 to
               C:\PROAUDIO\STEREOFX.
               From the C:\PROAUDIO directory, type LHARC X PROGRAMS.LZH
               From the C:\PROAUDIO\WAVE, type LHARC X DIGISNDW.LZH
               From the C:\PROAUDIO\MIDI, type LHARC X MIDI.LZH
               From the C:\PROAUDIO\TBPRO, type LHARC X MOD.LZH
               From the C:\PROAUDIO\STEREOFX, type LHARC X SFX.LZH
               Add the following line to CONFIG.SYS:
               DEVICE=C:\PROAUDIO\MVSOUND.SYS D:3 Q:5
               Reboot the computer.
		
6.     Q:      What is MVSOUND.SYS for?
       A:      It enables the PASPLUS to produce sound under DOS and is also
               required for WIN31 drivers.
	
7.     Q:      After I installed the PASPLUS Installation Disks and reboot the
               computer, right after MVSOUND.SYS finishes loading, I hear
               crackling/scratchy noises coming out of the speakers.
       A:      Make sure your Installation Disks have the current version of
               1.2.  Add "T:1" to the end of the MVSOUND.SYS statement. Save
               CONFIG.SYS and try again.  Refer to page 1-25 of the PASPLUS
               User's Guide v1.1 for an explanation.

8.     Q:      What parameters does MVSOUND.SYS support?
       A:      D:x, where x is (0,1,2,3,5,6,7) for DMA for the PASPLUS section
                    of the sound card.
               Q:x, where x is (2-7,10-15) for IRQ for the PASPLUS or SB
                    section of the sound card.
               J:x, where x is 0 or 1, 1 is for Joystick Enabled (default),
                    0 is for Joystick Disabled.
               V:x, where x is from 1 to 100, which is the initial volume
                    setting.
               T:x, where x is 0 or 1, 1 is to use the on-board oscillator,
                    0 is to use the motherboard's oscillator.  Some computers
                    such as 486/33 OPTI have improperly-designed oscillator
                    which causes the OPL3 FM chip on the PASPLUS to produce
                    random noises. See page 1-25 of the PASPLUS User's Guide
                    v1.1 for an explanation.
               Note:  Not all software support high-order DMA and IRQ (for
                      example, TrakBlaster Pro).

****************************SCSI/SONY CD-ROM INTERFACE*************************
1.     Q:      What is TSLCDR.SYS?
       A:      This is a SCSI CD-ROM driver written by Trantor Systems.  It
               comes with the SCSI/Cable Driver Kit.  The current version is
               1.46B.  The parameters that are supported are:
               D:x, where x is any device name that you assign to the CD-ROM
                    device.
               R is for reset.

2.     Q:      What is SONY_PFM.SYS?
       A:      This is a Sony CD-ROM driver written by Trantor Systems.  It
               comes with the Installation Disk 1 of the Multimedia PC Upgrade
               Kit Plus.  The parameters that are supported are:
               D:x, where x is any device name that you assign to the CD-ROM
                    device.
               I:x, where x is an interrupt number different from the interrupt
                    set in MVSOUND.SYS.
               S:32, is for speed--the number 32 cannot be changed.
               P:3, is for fetch and seek--the number 3 cannot be changed.

3.     Q:      What is MSCDEX.EXE?
       A:      This is Microsoft CD-ROM Extensions. The current version is
               2.21.  The parameters that are supported are:
               D:x, where x is the same device name that is assigned to the
                    CD-ROM device by TSLCDR.SYS (or SONY_PFM.SYS).
               M:x, where x is the number of 2K memory buffers, 10 is usually
                    used.
               L:x, where x is the drive letter you want to assign to the
                    CD-ROM drive.
               V is for a verbose listing of information about memory usage.
               E is for expanded memory usage.

4.     Q:      Which CD-ROM drives can I use with the PASPLUS?
       A:      If the PASPLUS has a SCSI interface, you can use any drives
               listed in the SUPPORTED SCSI CD-ROM DRIVES section above.  If
               the PASPLUS has a proprietary Sony CD-ROM interface, you can
               only use the Sony CDU-535 or Laser Library.  Media Vision will
               provide an optional External CD-ROM Cable/Driver Kit to allow
               you to connect the PASPLUS-Sony version to the Laser Library
               which is an external CD-ROM drive.

5.     Q:      Do I have to use the PASPLUS's SCSI interface to control my
               CD-ROM drive which has its own controller?
       A:      No.  All that you have to do is to make sure that the CD-Audio
               signals are routed from the CD-ROM drive to the PASPLUS.  There
               are 2 ways of doing this. The first way is to use a custom audio
               cable to connect the PASPLUS's internal audio input at J5 to the
               CD-ROM drive.  This custom audio cable is part of the SCSI
               CD-ROM Cable/Driver Kit and is not available separately.  If you
               would like to build this cable, please contact Customer Service
               to request for the cable specification to be faxed.



6.     Q:      I already have a SCSI adapter in my system. Will I have to re-
               move it if I install the PAS16?  Can multimple SCSI adapters
               co-reside in my PC?
       A:      You can have as many SCSI adapters in the same system as there
               are available slots.  The PAS16's SCSI will not interfere with
               other SCSI adapters.  The only possible conflicts would be con-
               flicts with DMAs, IRQs and I/O port used by the sound card.

7.     Q:      I have the Sony CDU-535 CD-ROM drive(or Laser Library).  Can I
               use the PASPLUS-SCSI version to control the Sony drive?
       A:      No.  This Sony drive uses a proprietary Sony CD-ROM interface.
               Media Vision will release the PASPLUS-Sony internal or external
               version, in the near future to work with this drive.  Please
               contact Customer Service after 8/1 to be added to a waiting list
               for us to contact you when this version is available.

8.     Q:      Can I use the PASPLUS-SCSI version to control other SCSI
               devices?
       A:      Yes.  Trantor Systems can be reached at 510-770-1400 for a
               $59.00 driver set which supports all SCSI hard drives, removable
               hard drives and magneto-optical drives.  Currently there is no
               driver support for tape drives or scanners.

9.     Q:      I used to have the original PAS8 board and a SCSI/Cable Driver
               Kit and have just updated to the PASPLUS-SCSI version.  Do I
               need an updated version of the CD-ROM drivers?
       A:      Contact Customer Service for a free driver update for both
               TSLCDR.SYS and MSCDEX.EXE.

10.    Q:      I have the ATI Graphics Ultra (or Vantage) and when the
               TSLCDR.SYS driver loads it detects two SCSI addresses.  I also
               experience problems with digital audio and get a red screen on
               WIN31.
       A:      Make sure you have TSLCDR.SYS v1.46B or later.

11.    Q:      Which SCSI Interface is used on the PASPLUS?  How do I write
               device drivers for it?
       A:      The PASPLUS-SCSI version uses the Zilog's Z5380.  Contact Media
               Vision Customer Service for documentation on the chip's speci-
               fication and the PASPLUS Software Developer's Toolkit.  This
               software toolkit is currently under development.  Customer
               Service is currently taking a waiting list.

12.    Q:      What is the transfer rate of the PASPLUS's SCSI (or Sony) CD-ROM
               interface?
       A:      It has a maximum transfer rate of 690KB/sec.

13.    Q:      I get the error "No SCSI host adapter found".
       A:      First, the SCSI CD-ROM driver is board dependent.  If you would
               like to use the PASPLUS to control the CD-ROM drive, you need
               to use our TSLCDR.SYS driver v1.46B or later; otherwise, if you
               would like to use another SCSI controller (such as Adaptec or
               Future Domain) to control the CD-ROM drive, you need to use its
               driver(contact the SCSI controller manufacturer for the driver).
               Second, check the internal, flat ribbon SCSI cable to make sure
               it is properly connected to the PASPLUS.
14.    Q:      I get the error "No devices respond on this SCSI host adapter".
       A:      First, make sure one of the computer's power cables has been
               connected to the back of the CD-ROM drive.  Second, check the
               internal flat ribbon SCSI cable to make sure it is properly
               connected to the back of the CD-ROM drive.

15.    Q:      I get the error "Device driver not found:  MVCD001.  No valid
               CD-ROM selected".
       A:      First, if you are using DR DOS 6.0, it is necessary to change
               the device name for both TSLCDR.SYS and MSCDEX.EXE statements
               from "MVCD001" to "TSLCD".  Second, make sure that the device
               name in both of these statements match.

16.    Q:      I get the error "Incorrect DOS version".
       A:      If you are using MS DOS 5.0, MSCDEX.EXE v2.2 requires that
               CONFIG.SYS has the statement "DEVICE=C:\DOS\SETVER.EXE".  You
               should not get this error if you have MSCDEX.EXE v2.21.  This
               driver comes with our SCSI/Cable Driver Kit or can be downloaded
               from Microsoft Multimedia BBS at 206-936-4082.

17.    Q:      I get the error "Invalid drive specification" when I type the
               drive letter assigned to the CD-ROM drive.
       A:      First, make sure that you have "LASTDRIVE=X" in the CONFIG.SYS
               file, where X is the next logical drive letter after the letter
               assigned to the CD-ROM drive in the MSCDEX.EXE statement.
               Second, make sure that the TSLCDR.SYS (or SONY_PFM.SYS) driver
               statement precedes any driver statement that creates a RAM drive
               such as RAMDRIVE.SYS.  Third, check if the TSLCDR.SYS (or
               SONY_PFM.SYS) and MSCDEX.EXE drivers have been loaded up
               properly.

18.    Q:      I get the error "CDR 101:  Drive not ready".
       A:      First,make sure that you are not trying to read a CD-Audio disk.
               Second, check in the internal, flat ribbon SCSI cable to make
               sure it is properly connected.  Third, move the TSLCDR.SYS (or
               SONY_PFM.SYS) and MSCDEX.EXE statements to the end of CONFIG.SYS
               and AUTOEXEC.BAT.  Having these statements at the beginning can
               sometimes cause this problem.  Fourth, reduce to the generic
               CONFIG.SYS and AUTOEXEC.BAT and try again.

19.    Q:      I get the error "CDR 103:  CD-ROM not High Sierra or ISO-9660
               format reading drive X.  Abort, Retry or Ignore?"
       A:      First, check to make sure that you are not trying to read a CD-
               Audio disk.  Second, this is usually caused by a software con-
               flict.  Reduce to the generic CONFIG.SYS and AUTOEXEC.BAT and
               try again.

20.    Q:      At boot up, when the SONY_PFM.SYS loads, it causes the printer
               to print the screen.
       A:      The driver on Installation Disk 1 will cause this problem.
               Download the current version of SONY_PFM.SYS in the file
               SONYBUS.ZIP from the BBS, or contact Customer Service to have
               Installation Disks (and Windows Drivers) Disks v1.2 sent to you.

21.    Q:      When the SONY_PFM.SYS loads, it takes 5 minutes to load making
               it look like the computer has locked up.
       A:      This problem will appear if the Sony CD-ROM drive is not ins-
               talled in the system.  Remark out the driver if this is the
               case.

22.    Q:      I do not hear any CD-Audio at all, or, How do I connect the
               internal CD-Audio cable?
       A:      The internal CD-Audio cable may not have been properly connected
               or it is defective.  There are two ways to route CD-Audio.  The
               first way is to use a custom audio cable to connect the
               PASPLUS's internal audio input at J5 to the CD-ROM drive.  This
               custom audio cable is part of the SCSI CD-ROM Cable/Driver Kit
               or included with the MPC Kit Plus, and is not available separa-
               tely.  If you would like to build this cable, please contact
               Customer Service to request for the cable specification to be
               send to you.

23.    Q:      Does the PASPLUS support CD-ROM XA (extended audio)?
       A:      No.  This feature may be supported in the future.

24.    Q:      When I run an INSTALL program or any program on a CD-ROM disk,
               the drive light keeps flashing and the program does not execute.
       A:      This is caused by an interrupt conflict.  Remove the "/I:15"
               from SONY_PFM.SYS.  Save CONFIG.SYS and try again.  If problem
               is resolved, put back this "/I:X", where X is a different inter-
               rupt to try with.
		
*********************************STEREO STUDIO FX******************************
1.     Q:      Activating "Record" in SFX disconnects the channels.
       A:      This problem has been reported to Engineering.

************************************SP SPECTRUM********************************
1.     Q:      TAPIMV issues the error "FM sound card not found."
       A:      Make sure your Installation Disks have the current version of
               1.2.  Add "T:1" to the end of the MVSOUND.SYS statement.  Refer
               to page 1-25 of the PASPLUS User's Guide v1.1 for an explana-
               tion.

2.     Q:      I have the Media Vision MIDI Mate v1.0 (MIDI connector box)
               which worked fine on the PAS8. After I upgraded to the PASPLUS,
               MIDI IN does not work using the same MIDI Mate.
       A:      Inside the MIDI Mate, there is a chip at U1 (next to the MIDI
               cable) called an opto-isolator.  The old part number is 6N136.
               For the MIDI Mate to work with the PASPLUS, it needs the new
               part number which is 6N138.  Contact Customer Service for an
               RMA number to have this chip updated if you have the old part
               number.

3.     Q:      The FMEDIT section in the PASPLUS User's Guide has missing pages
               to describe the Mixer, Display Setup, Trigger Note, Quitting,
               and Pop-up Windows.
       A:      Please contact Customer Service for a copy of this sent by mail.

4.     Q:      I don't hear any sound when I play a .ROL or .MID in SP
               Spectrum.
       A:      Make sure that Port is set to 2 for playing songs using the
               internal FM synthesizer.  Set Port to 1 for playing out of an
               external MIDI equipment.  Refer to the SP Spectrum section in
               the PASPLUS User's Guide for additional information.

5.     Q:      I get the error "Run time error.  Divide by 0" when I run SP
               Spectrum.
       A:      This is caused by an incorrect setup of the memory manager,
               commonly seen in QEMM and Wytek co-processor in 486 machines.
               Contact Quarterdeck or the manufacturer of the memory manager
               for assistance with reconfiguration.

*******************************TRAKBLASTER PRO*********************************
1.     Q:      While running TBPRO, a MOD file plays for 20 seconds then abrupt-
               ly stops and system hangs up.
       A:      This is caused by a DMA conflict. Make sure the PASPLUS section
               is not set for DMA 1 unless the SB compatiblity has been dis-
               abled.

2.     Q:      Does TBPRO support high-order DMA and IRQ?
       A:      No.  TBPRO only supports DMA 1,3 and IRQ 2,3,5,7.

***********************************MONOLOGUE***********************************
1.     Q:      Running Monologue causes my computer to lock up.
       A:      Monologue uses the SB section of the sound card.  Monologue de-
               faults to IRQ 7 where as the SB section of the sound card de-
               faults to IRQ 5.  To change Monologue's IRQ setting to match
               the card's setting, run Monologue's INSTALL.  Press [F2] to
               select a sound accessory.  Select the "Media Vision Products"
               driver and press [Enter].  Use the TAB key to highlight the
               IRQ settings.  Then use the up arrow key to select IRQ 5 (or
               which ever IRQ is selected for MVSOUND.SYS).  Press [Enter]
               when done.

2.     Q:      All possible SB's IRQs have been tried and Monologue still
               locks up or does not produce any audio.
       A:      Select the "AdLib" driver instead of "Media Vision Products"
               and try again.

3.     Q:      Dr. DOS 6.0's memory manager causes Monologue to lock up the
               computer when using ALT-T to activate Monologue.
       A:      First, run MEMMAX -U to disable upper memory.  Second, run
               Monologue.  Third, run MEMMAX +U to re-enable upper memory.

4.     Q.      The TALKDRVR.SYS is missing from the Monologue v3.0 For DOS
               disk.
       A:      This driver was provided with Monologue v2.0 and has been
               removed from the disk for v3.0 by the software manufacturer
               (First Byte).

5.     Q:      The Monologue User's Guide indicates that there should be two
               5 1/4" disks.
       A:      There is only one 5 1/4" disk.

6.     Q:      The "Alt-T" key combination does not work.
       A:      Some programs like WordPerfect or WordStar also use the same
               key combination which will create a conflict with Monologue.
               To resolve this problem, you need to assign a new hot key com-
               bination.  Go into the Monologue directory.  Run CONFIG.BAT.
               Select "Set speech and Display Parameters".  From the Info
               Screen, select "Skip".  Hit Tab and save this.  Back at the Main
               menu, select "Change Hot Key Assignment".  Choose a new Alt key
               combination that will not conflict with the program you wish to
               run.

7.     Q:      Monologue's "Alt-T" key combination does not work properly.
               Sometimes it does and sometimes strange things happen.
       A:      First, delete the Monologue directory completely.  Re-install
               Monologue and then try again.

8.     Q:      When I run "SAYFILE filename.doc" at the DOS prompt nothing
               happens.
       A:      SAYFILE.BAT is missing a parameter to allow a DOC filename to be
               passed to the SAYF.EXE so that it can speak the file.
               Modify SAYFILE.BAT by changing the third line from "SAYF" to
               "SAYF %1" and then try again.  Run "SAYFILE filename.doc".
               Press Enter.  Then a graphical screen will display.  Press
               Enter again and the file will be spoken.

***********************************AUDIOMATE***********************************
1.     Q:      I am having trouble running Animator Pro with Audiomate.
       A:      TAPIMV2 needs to be updated to support Animator Pro.  Please
               contact Customer Service if you would like to be added to a
               waiting list for the update.
	
*****************LOTUS 1-2-3 FOR WINDOWS WITH MULTIMEDIA HELP******************
1.     Q:      Lotus 1-2-3 with Multimedia Help requires 4MB virtual memory to
               run under WIN31.  WIN31 crashes when Lotus is initialized.
       A:      Go to the Control Panel.  Select 386 Enhanced.  Select Virtual
               memory.  At default, virtual memory size is set to 0KB and Type
               is Temporary.  Select Change.  Click on the down arrow in the
               Type field and select Permanent.  Click on OK, and answer YES
               to all the prompts.  Restart WIN31 and try again.

***********************WINDOWS DRIVERS AND POCKET TOOLS************************
The Windows Drivers disk uses InstallSHIELD v1.3 by The Stirling Group. 

1.     Q:      What do I need to do before I install the PASPLUS Windows
               Drivers disk?
       A:      If you have the PAS8 Windows drivers installed or have an older
               version of PASPLUS drivers,  go into the Control Panel, Drivers,
               and remove all of the following drivers (if present):
               Media Vision aux volume driver  [MCI] Media Vision MCI driver
               Media Vision mixer              [MCI] Mixer control
               Media Vision wave driver        Pro AudioSpectrum mixer
               Pro Audio MIDI driver           Pro AudioSpectrum Wave/MIDI/Aux
               Voyetra/Media Vision OPL3 FM driver
			
               Restart WIN31 and then install the new drivers.

               Or, if you have Norton Desktop For Windows which will interfere
               with our Windows Driver's INSTALL program.  To work around the
               problem, go into SYSTEM.INI, [boot] section.  Replace
               "SHELL=NDW.EXE" with "SHELL=PROGMAN.EXE".  Install the Windows
               drivers, restart WIN31, and make sure that all sounds work.
               Replace the "PROGMAN" by "NDW" in SYSTEM.INI.  Restart WIN31.
               Go into Program Manager, File, Run to execute "SETUP /P" so
               that Norton will register the Multimedia Tools Group which has
               just been created.

               Or, if you are using DR DOS 6.0's SHARE which causes our INSTALL
               program to crash the system.  To work around the problem, remove
               SHARE.  Re-boot the computer.  Then install our Windows drivers.

2.     Q:      While installing the PASPLUS WIN31 drivers, I get the error "You
               must first load Multimedia Extensions."
       A:      First, go into the Control Panel, Drivers applet to check the
               installed drivers list.  There must be MIDI Mapper, Timer, [MCI]
               Sound, [MCI] MIDI Sequencer.  Second, check the SYSTEM.INI file.
               Under the [boot] section, there should be "DRIVERS=MMSYSTEM.DLL".
               If any of these items are missing, WIN31 has not been properly
               installed.  Installing WIN31 over an older version of windows
               may have caused this problem.  The only solution is to install
               WIN31 from scratch and then install the PASPLUS drivers.

3.     Q:      After the PASPLUS Windows drivers installation, starting WIN31
               causes the error "Can't find ver. 2.00 of VDMAD.386."
       A:      Some Windows applications replace this driver by their own DMA
               driver, such as Norton tape backup software which puts under
               the [386Enh] section of the SYSTEM.INI, the statement
               "DEVICE=VDMADX.386".  First, put a semi-colon ";" infront of
                the whole statement.  Second, add the statement
                "DEVICE=*VDMAD" to the beginning of the [386Enh] section.
                Restart WIN31 and try again.

4.     Q:      Do I need MVSOUND.SYS for Windows?
       A:      Currently, yes.  In the future, the PASPLUS's Windows drivers
               will not have to depend on MVSOUND.SYS.

5.     Q:      Can I use different IRQ and DMA settings under Windows, than
               under DOS?
       A:      The DMA set in SYSTEM.INI for Windows can be different from
               the DMA set in CONFIG.SYS for DOS as long as Windows is started
               in 386-Enhanced mode.  However, if WIN31 is started in standard
               mode, you must make the settings the same.

6.     Q:      What is the advantage of using a high-order DMA and IRQ?
       A:      High-order DMA allows 16-bit DMA transfer which enables the
               MVPROAUD.DRV sound driver to handle digital audio more
               efficiently and also to provide more available DMA selections.
               High-order IRQ only provides more available IRQ selections.

7.     Q:      I have just received the latest version of the PASPLUS Windows
               Drivers disk.  Do I have to remove the older version first?
       A:      Yes.   Please read the beginning of this section for the list of
               drivers to remove.  Then restart WIN31 before installing the new
               drivers.

8.     Q:      Sound plays normally under DOS using the selected DMA and IRQ
               setttings, but loops under Windows using the same DMA and IRQ
               settings.
       A:      This is caused by an IRQ conflict.  Edit the SYSTEM.INI file to
               change the IRQ setting under [mvproaud.drv] section.

9.     Q:      Pro Mixer's wave meter points at the beginning of the red area
               instead of at zero.
       A:      The WIN31 Drivers and Pocket Tools v1.4 will resolve this
               problem.  Please contact Customer Service after 8/1 to check if
               this version is available.

10.    Q:      What do I have to do before I can record using Pocket Recorder
               or Sound Recorder?
       A:      Go into Pro Mixer or Pocket Mixer to set the audio input source
               to recording mode.

11.    Q:      Does the Pocket Recorder support the Cut, Copy and Paste
               features?
       A:      These features will be supported in the next release.  Please
               check with Customer Service after 8/1 to find out if a new
               version of Windows Drivers and Pocket Tools v1.4 is available.

12.    Q:      I get the errors "Can't find input device with pid." and "Can't
               find output device with pid." when trying to run Pocket
               Recorder.
       A:      Make sure the MVSOUND.SYS statement appears in CONFIG.SYS and
               that the driver loads properly when the computer boots up.

13.    Q:      I get the error "PREC has caused a General Protection Fault
               error in USER.EXE..."
       A:      This error occurs most frequently in 286 computers and also in
               faster computers which have less than 2MB of virtual memory
               under Windows.  To help us troubleshoot this problem, first,
               please download PRECGPF.ZIP (PREC.EXE with GPF error checking)
               from the BBS.  Second, run DRWATSON.EXE (a WIN31 utility).
               Third, run the new Pocket Recorder.  When WIN31 issues the GPE,
               all the necessary information are stored in DRWATSON.LOG.
               Fourth, print out this log and fax it to Technical Support.

14.    Q:      While recording under Pocket Recorder, if I open/close/use other
               applications, there are clicking/popping sounds that also get
               recorded.
       A:      This problem has been reported to Engineering and is currently
               being researched.

15.    Q:      Pocket Recorder's OLE (Object Linking & Embedding) does not work
               properly.
       A:      The OLE feature is not fully implemented.  Please document the
               problems in detail and fax or mail to Technical Support to be
               forwarded to Engineering.

16.    Q:      A file recorded using RECFILE.EXE (PASPLUS's DOS utility) plays
               back fine under Pocket Recorder but this same file will not
               play back under Media Player.  And under Sound Recorder, loading
               this file will cause the "General Protection Fault Error In
               Sound Recorder".
       A:      A new version of RECFILE.EXE, dated 6-22-92 or later, does not
               have this problem. On BBS, download PPLUSREC.ZIP. On Compuserve,
               download TOOLS.ZIP.

17.    Q:      How do I play CD-Audio under WIN31?
       A:      First, put a CD-Audio disk into the CD-ROM drive.  Failure to do
               this will cause the [MCI] CD-Audio driver to not install pro-
               perly. Second, go into the Control Panel, Drivers.  Click on the
               Add button. Select "[MCI] CD-Audio" driver. Click on the OK but-
               ton.  WIN31 will prompt you for the Microsoft Windows Disk 4.
               Third, after this driver has been properly installed, go into
               Media Player.  Select Device.  CD-Audio should be one of the
               choices for you to select from.

18.    Q:      I do not get any FM sound when I run DOS games under the DOS
               shell of Windows.
       A:      The OPL3 FM synthesizer chip on the PASPLUS can operate in
               either OPL3 (4-operator) mode or 3812 (2-operator) mode.  Under
               Windows, Voyetra's OPL3.DRV driver puts this FM chip into the
               OPL3 mode to produce rich FM sounds.  However, existing games
               only support the 3812 mode.  This driver will put the OPL3 chip
               back in 3812 mode upon exiting WIN31 to go back to DOS.
               However, wihle still under Windows, if the user attempts to run
               a DOS game or application which supports AdLib, FM sound will
               not be audible.

19.    Q:      Under Media Player, CANYON.MID plays properly but when I play
               other MIDI files, I don't hear any music.
       A:      WIN31 only supports General MIDI.  The MIDI files that you have
               may be Non-General MIDI.  Try the following.  Go into Control
               Panel, MIDI Mapper.  Select the Pro AudioSpectrum setup.  Click
               on Edit.  Under the Port Name column, select "Media Vision FM
               Synth" for channels 1-10 and 13-16 and then save the setup.
               Now all MIDI songs should play; however, they may not sound
               correct.

************************************PAS.EXE************************************
1.     Q:      How do I adjust the volume for the SB section of the sound card.
       A:      Run "PAS SET SB TO XX" where xx is 0-100.

2.     Q:      DOS software produces no volume or very low volume, especially
               after exiting WIN31.
       A:      Run "PAS RESET" and try again.

********************************RECFILE, PLAYFILE******************************
1.     Q:      How do I use the command parameters Vxxx, V+xxx and Fx for
               RECFILE.EXE?
       A:      Vxxx, where xxx is a number from 000-127 for voice-activated
               level.  Only sounds at and above this level get recorded.
               V+xxx, where xxx is 000-127.  Record all when voice is activated
               at threshold.
               Fx, where x is between 0-6 and selected using the following
               guidelines:
        Filter Value    Limiting Frequency      Sampling Rate   Frequency Range
        6               18 KHz                  44 KHz          near CD
        5               16 KHz                  32 KHz          cassette
        4               12 KHz                  24 KHz          FM radio
        3               9 KHz                   18 KHz          AM radio
        2               6 KHz                   12 KHz          telephone
        1               3 KHz                   6 KHz           male voice
        0               0 KHz                                   mute

2.     Q:      When PLAYFILE.EXE starts and stops, it produces a "popping"
               sound.
       A:      Get a newer version of  PLAYFILE.EXE.  Please download
               PPLUSREC.ZIP from the BBS.

3.     Q:      I do not hear any sound when I play back under WIN31's Media
               Player a file which has been recorded using RECFILE.EXE.
       A:      Get a newer version of RECFILE.EXE.  Please download P16REC.ZIP
               from the BBS.

4.     Q:      I get the error "File is full or blocked" when I run
               RECFILE.EXE.
       A:      This problem is caused by slow system throughput.  First,
               reduce to a generic CONFIG.SYS and AUTOEXEC.BAT.  Second, make
               sure the hard disk has been optimized (unfragmented).  Third,
               try at a lower sampling rate or try recording to a ramdrive
               (use DOS's RAMDRIVE.SYS).

*******************************CD-ROM APPLICATIONS*****************************
1.     Q:      After running Compton's Multimedia Encyclopedia, I only hear
               sounds out of one channel.
       A:      When Compton's plays digital audio (represented by .WAV file
               extension), it puts the CD-ROM drive into mono mode and also
               shuts down one channel.  For a temporary solution, you need to
               do a cold boot to reset the CD-ROM drive.  To resolve this
               problem, download COMPTONS.ZIP from the BBS or contact Customer
               Service to have this file sent via mail.

2.     Q:      While installing MS Bookshelf, at 99% completion, installation
               aborts with an error message in SETUP.INF file.
       A:      First, back up SETUP.INF.  Second, go into SETUP.INF and remove
               all lines that start with a semi-colon ";" and then save it and
               re-install Bookshelf.

3.     Q:      National Geographic Society's Presidents Starting With George
               runs fine but does not produce audio.
       A:      This application supports SB.  During installation, the driver
               statement "DEVICE=SNDBK12.SYS 1" gets added to CONFIG.SYS.
               This driver defaults to IRQ 7 and I/O port 220h and DMA 1.
               The SB section of the sound card defaults to DMA 1, IRQ 5 and
               I/O port 220h.  Edit the CONFIG.SYS to show "DEVICE=SNDBK12.SYS
               1 5 220", where 5 is for IRQ 5 and 220 is for I/O port 220h, or
               which ever settings you have for the SB section of the sound
               card.

*************************************GAMES*************************************
All SB games use DMA1, an IRQ and an I/O port.  

Some SB games look for the following statement in AUTOEXEC.BAT:
	"SET BLASTER=A220 Q5 D1 T3", where
A220 is for I/O port 220h, or which ever I/O port is selected at J10.
Q5 is IRQ 5, or which ever IRQ is selected for MVSOUND.SYS in CONFIG.SYS.
D1 is for DMA 1 which is required for SB compatibility.
Try with T2 or T3 for timer.

Other SB games do not look for this statement to find the settings but allow
you to set the settings via an install program or by modifying a configuration
file.

A few games default to certain settings and do not allow the user to change
these settings to match the board settings.

Make sure that the game's settings match with the settings used by the SB
section of the sound card.  At default, the SB section uses IRQ 5, I/O 220h.
Refer to the game's user guide or contact the game manufacturer for assistance.

Some games do not work properly if the computer is running in TURBO mode.  On
most computers, there is a TURBO button on the front.  If this button is not
found, disabling the internal/external memory cache in the computer's CMOS
setup achieves the same result.

1.     Q:      The joystick does not work at all or does not work properly when
               using the PASPLUS's joystick port.
       A:      First,  some computers have a built-in joystick port on the
               motherboard.  Other computers have a multi-I/O board that has a
               joystick port.  Make sure that only one joystick port is enabled
               and the other one is disabled.  Second, if the computer is too
               fast that may also cause a problem.  Reduce the computer's  BUS
               (I/O CLK) speed and try again.  Refer to your computer's user's
               guide for instructions on how to adjust the BUS (I/O CLK) speed.

2.     Q:      I do not get any sound effects and/or music while running games,
               or, the sounds produced by the games are very faint.
       A:      Run "PAS RESET" and then try running the games again.

3.     Q:      I have games that have already been installed before I installed
               the PASPLUS.  These games are still playing through the internal
               PC Speaker.
       A:      You need to re-select the sound card or re-install each game.
               Please  refer to the guides for these games or contact the game
               manufactuers for assistance.

4.     Q:      Links, The Golf Game, by Access, causes my computer to lock up.
       A:      Links defaults to IRQ 3 and I/O 220.  And the PASPLUS defaults
               to IRQ5 and I/O 220.  Run SETBLAST.EXE  (which came with Links)
               to change the defaults used by Links to match whichever settings
               used by the PASPLUS.

5.     Q:      Wing Commander II, by Origin, causes my computer to lock up or
               does not produce any digital audio.
       A:      First, make sure you have enabled speech in the WC II's
               INSTALL.EXE program.  Second, make sure you have expanded me-
               mory. Third, if you use QEMM 6.0,  the "Stealth" option may
               distort sounds and lock up the computer. Fourth, check the WC
               II's WC2.CFG file. At default, this file contains "v  a904 c27",
               where "c" indicates Sound  Blaster driver, "2" indicates I/O
               220, and "7" indicates IRQ 7.   Change these two digits to match
               the SB settings on the PASPLUS.
	
6.     Q:      Falcon 3.0, by Spectrum Holobyte, does not play any radio voice
               messages and produces popping sounds.
       A:      Try running the computer in non-TURBO mode or by disabling the
               internal/external memory cache.  If the problem persists, please
               contact Spectrum Holobyte at (510) 522-1164 to request a
               software patch.  The current revision is D.  Any problems that
               you experience using this patch should be reported back to
               Spectrum Holobyte.

7.     Q:      I have some Disney Software games a that have problems with
               digital audio.
       A:      Please contact Disney Software at (818) 567-5340 to request a
               software patch.  Any problems that you experience using this
               patch should be reported back to Disney Software.

8.     Q:      I have some Lawrence Productions games that have problems with
               digital audio.
       A:      Please contac Lawrence Productions at (800) 421-4157 to request
               an updated CT-VOICE.DRV. Any problems that you experience using
               this patch should be reported back to Lawrence Productions.

9.     Q:      a.      LHX, by Electronic Arts, only plays sounds out of the
                       internal pc Speaker.
               b.      Ultima V1, by Origin, produces distorted/noisy sound
                       effects and music.
       A:      Please slow down the computer and try again.  This game does
               not abide by the sound requirements of the FM synthesizer chip,
               creating a problem when running in fast machines.

10.    Q:      Robin Hood, The Legend of the Long Bow, by Sierra, produces poor
               or no digital audio.
       A:      If the PASPLUS is currently set at IRQ7, please select a diffe-
               rent IRQ, for example IRQ5, and then try again.

11.    Q:      My game requires that I load the AdLib SOUND.COM or the Creative
               Labs SBSOUND.COM driver before starting up the game.
       A:      Media Vision has developed our own version of this driver.
               It is currently available on our BBS.  The filename is FM.ZIP.

12.    Q:      Ultima Underworld does not produce any digital audio.  Music
               plays fine.
       A:      After you have finished installing the game and selected the
               Sound Blaster driver.  Run UWSOUND, which comes with Ultima
               Underworld, to select the IRQ setting to match with the
               PASPLUS's IRQ setting.

13.    Q:      I am having trouble running Interplay's Star Trek: The 25th
               Anniversary.  Can't select the Pro AudioSpectrum from the
               sound options.
       A:      The Pro AudioSpectrum option is for the PAS8.  The PAS8 uses a
               2-operator FM synthesizer chip, and the PASPLUS uses a
               4-operator FM synthesizer.  The AdLib or SB sound options should
               work fine.

14.    Q:      After exiting Windows 3.1 and running Sierra's Mixed-Up Mother
               Goose, FM sounds are faint.  Cranking up volume helps but ex-
               poses background noise.
       A:      The PASPLUS's VPASD.386 driver will be updated to resolve this
               problem.

15.    Q:      I am having trouble running Microprose's Gunship 2000.
       A:      Microprose has developed new sound drivers which can be down-
               loaded from our BBS. The file name is GUNSHIP.ZIP which contains
                different driver files for different IRQ settings.  During
                GS2000's setup routine, select the AdLib driver.  Select the
                correct driver from this zip file to match with the IRQ setting
                set by MVSOUND.SYS.  The drivers assume DMA 3 on the PASPLUS
                and PAS16 and DMA 1 on all other cards.

16.    Q:      I am having trouble running Kings Quest V on CD.  Music plays
               fine but there is no speech.
       A:      First, try "PAS RESET".  Second, make sure that the SB driver
               has been selected.  Third, make sure that the CD-ROM drivers
               have been properly loaded and that the CD-ROM drive is respon-
               ding since KQ5 needs to access the CD-ROM drive to play speech.

17.    Q:      I am having trouble running Microprose's F1-17.  Sounds play at
               the wrong speed.
       A:      This game plays FM synthesized audio.  Make sure your Instal-
               lation Disks have the current version of 1.2.  Add "T:1" to
               the end of the MVSOUND.SYS statement.  Refer to page 1-25 of
               the PASPLUS User's Guide v1.1 for an explanation.

18.    Q:      Does Wolfenstein 3D work on PASPLUS?
       A:      Yes.  We have tested this game and found it to work properly on
               PASPLUS.

19.    Q:      Does Sherlock Holmes on CD work on PASPLUS?
       A:      Yes.  We have tested this game and found it to work properly on
               PASPLUS.

******************************BUS MASTERING DEVICE*****************************
1.     Q:      I hear periodic clicking sound or static noise whenever the hard
               disk's light goes on (while drive is being accessed).
       A:      Lower the bus on-time and increase the bus off-time by the same
               amount so that the on-time is smaller than the off-time, or ex-
               periment to find the best ratio.  We discovered this from using
               the Adaptec 1542B SCSI Hard Disk Controller. The install program
               for this card adds the following statements to CONFIG.SYS:
			DEVICE=C:\ASPI4DOS.SYS /N11 /F5
			DEVICE=C:\ASPIDISK.SYS
               Where N11 is 11/16ms and F5 is 5/16ms (default settings).  The
               problem was resolved when we changed to N5 and F11.

**************************SOFTWARE DEVELOPER TOOLKIT***************************
1.     Q:      I need a software developer toolkit.
       A:      We are currently working on it.  Please contact Customer Service
               after 8-1-92.

******************************OS/2 DRIVER SUPPORT******************************
1.     Q:      Are there any plans to support OS/2 v2.0?
       A:      Yes, we are currently working on it.  Please contact Customer
               Service after 10-1-92.

******************************WINDOWS NT SUPPORT*******************************
1.     Q:      Are there any plans to support Windows NT?
       A:      Please check with Customer Service after 10-1-92.

***************************HOW TO REACH MEDIA VISION***************************
Main:	800-348-7116 and 510-770-8600
Fax:	510-770-8648 and 510-770-9592
Sales:	800-845-5870

Contact Media Vision Technical Support for technical assistance on:
 Stereo Studio F/X, SP Spectrum, Software Controlled Mixer (PAS.EXE),
 TrakBlaster Pro, Monologue v3.0 for DOS, Music and Sound Effects Library,
 AudioMate, Windows Drivers and Pocket Tools.  For other software packages
including Windows 3.1, please contact the software manufacturers for assistance.

If you need software update, a Return Material Authorization (RMA) number for a defective product, RMA status, or have any non-technical customer-related issues, please contact Customer Service.  If you have technical questions that are not covered in this list, please contact Technical Support via phone, fax or BBS.
Customer Service and Technical Support can be reached at:
				800-638-2807 and 510-770-9905
CompuServe:                     GO MEDIAVISION
BBS:                            510-770-0968 (2400 Baud)
				510-770-0527 (9600 Baud)
				8 Bits, No Parity, 1 Stop Bit
				Assign your own account name and password.
				To download a file, for example PPLUSWIN31.ZIP, do as follows:
				At the Main Menu, select F for Files.
				At the Files Menu, select D for Download.
				Enter in the filename here.


-- 
Ken Germann              ZZZZ EEEE  OO   SSS    ZEOS International, Ltd.  
support@zeos.com   INET     Z E    O  O S       Technical Support Dept.
uunet!zeos!support UUCP    Z  EE   O  O  SS     530 5th Ave N.W.
800-228-5390      VOICE   Z   E    O  O    S    St. Paul, MN 55112
612-633-7337             ZZZZ EEEE  OO  SSS     FAX         612-633-4607

