













                                                               DiskDupe Trial

     ________________________________________________________________________

                                                               Owner's Manual







                                                                  Version 5.0










                                                   Micro System Designs, Inc.
                                                  10062 Miller Ave, Suite 104
                                                         Cupertino, CA  95014
                                                           Phone 408-446-2066
                                                             Fax 408-446-2095


























                            DiskDupe Trial (May 1995)

                                   (DD50T.DOC)

               (c) Copyright 1988 - 1995 Micro System Designs, Inc.

                               All rights reserved.


     DISKDUPE, DISKDUPE PRO, DISKDUPE AUTO PRO, DISKMACHINE, AUTOLOAD, RELAY,
     RAMBODISK, CASCADE, TRACK RANGE and MICRO SYSTEM DESIGNS  are trademarks
     of Micro  System  Designs,  Inc.  Other  brands and  product  names  are
     trademarks or registered trademarks of their respective holders.

     No part of  this document may  be reproduced,  transmitted, transcribed,
     stored in a retrieval  system, or translated into  any language (natural
     or computer) in any form by any means without  the written permission of
     Micro System  Designs,  Inc.,  except  as  described  in  the  following
     license.







                                LICENSE AGREEMENT

     This software  is protected  by  both United  States  copyright law  and
     international treaty provisions.  You are granted  a limited  license to
     use this program on a trial  basis for up to 30 days.  To continue using
     the program after the trial period, you are required  to pay the license
     fee.

     You are granted a limited license to copy DiskDupe for  the trial use of
     others providing  you  include  the  files  DISKDUPE.EXE,  DISKDUPE.HLP,
     DISKDUPE.TXT, FILE_ID.DIZ in  complete and unmodified  form and  make it
     clear to the recipient that this is not free software but payment of the
     license fee is required for continued use after the trial period.

                                 LIMITED WARRANTY

     Micro System Designs  does not warrant  that the functions  contained in
     this program will meet  your requirements or that  the program operation
     will be uninterrupted or error free.

     Micro  System  Designs  specifically  disclaims  all  other  warranties,
     expressed or implied, including but not limited to implied warranties of
     fitness for any particular purpose and of merchantability.

     IN NO EVENT WILL MICRO SYSTEM DESIGNS BE LIABLE TO  YOU FOR ANY DAMAGES,
     INCLUDING BUT NOT LIMITED TO ANY LOST  PROFITS, LOST SAVINGS, COMMERCIAL
     DAMAGE OR OTHER INCIDENTAL  OR CONSEQUENTIAL DAMAGES ARISING  OUT OF THE
     USE OR INABILITY  TO USE  THIS PROGRAM, OR  FOR ANY  CLAIM BY  ANY OTHER
     PARTY.

                                  GOVERNING LAW

     These statements shall  be construed, interpreted,  and governed  by the
     laws of the state of California. You agree that this is the complete and
     exclusive  statement  of  this  agreement  which  supersedes  any  prior
     agreement or  other  communication  between  us  on this  subject.  Use,
     duplication, or  disclosure  by  the  U.S.  Government of  the  computer
     software and  documentation in  this  package shall  be  subject to  the
     restricted rights  under  DFARS  52.227-7013  applicable  to  commercial
     computer software.





                                    INTRODUCTION



            DISKDUPE DUPLICATES DISKS FAST!

            Thank you for trying DiskDupe. DiskDupe is the best  program
            to  automate  your  disk  duplicating  needs.  DiskDupe  can
            duplicate disks amazingly fast  and without any fuss.  Other
            programs simply don't  measure up  to DiskDupe  in terms  of
            speed, bad  disk  detection,  ease  of  use,  and  depth  of
            features.

            DiskDupe  duplicates,  formats  and  compares  disks  in   a
            fraction of the time other systems can. It copies even high-
            density disks in a single drive - without swapping! DiskDupe
            senses when you put  a disk in the  drive and goes right  to
            work. If a disk needs to be formatted, that's taken care  of
            automatically.  To  perform   at  maximum  speed,   DiskDupe
            bypasses DOS and the BIOS and talks directly to your  floppy
            controller.


            REQUIREMENTS

            - IBM PC or compatible computer
            - DOS 3.1 or later
            - 450k free RAM
            - Hard Disk, RAM Disk or Network



            WHATS NEW

            DiskDupe 5.0 new features include:

            - Support  for extended  disk formats  like Microsoft's  DMF
            1.68Mb format

            - CRC  protection  of  disk  images  that  protects  against
            viruses, data tampering and memory corruption

            - Track Range data support that permits for copying only the
            data portion of the disk

            - Ability to compare disks

            - User-definable IMAGE file  descriptions that make it  easy
            to find your IMAGES

            - User selectable drive step time for maximum speed




            - Extensive on-line help that is only a keystroke away

            - User definable JOBS that are  saved internally and aid  in
            the streamlining of repetitive copying

            - Windows style interface with color screens

            - Color and sound customization capability

            - Elapsed time and disks per hour counters

            - Disk information history box that permits viewing of prior
            messages during duplication

            - Disk  cleaning  counts that  keep  track of  how  often  a
            particular drive is  used and display  an alert  when it  is
            time to clean the drive

            - A Windows icon and .PIF file are included



                                    INSTALLATION


            HARD DISK INSTALLATION

            To install DiskDupe on your hard disk:

            1.   Type: MD C:\DISKDUPE <Enter> to make a subdirectory for
            DiskDupe on your hard disk.

            2.   Type:  CD  C:\DISKDUPE  <Enter>   to  change  to   that
            directory.

            3.   Insert the DiskDupe  program disk in  drive A:, or  the
            appropriate floppy drive, and  type: COPY A:\*.* <Enter>  to
            copy the files to your hard disk.

            4.   Type DISKDUPE <Enter> to run DiskDupe.

            DiskDupe searches the  current directory and  your path  for
            its  configuration  file  DISKDUPE.DAT.  You  can  add   the
            \DISKDUPE  subdirectory  to  the  path  statement  in   your
            AUTOEXEC.BAT file so that you do  not need to change to  the
            \DISKDUPE subdirectory every time you run DiskDupe.

            Note: If you have  a previous version  of DiskDupe, you  can
            copy the files into the same subdirectory and your  original
            setup information will be retained.




            NETWORK INSTALLATION

            Running DiskDupe  on  a  network allows  you  to  take  full
            advantage of  the multiuser  environment and  allows you  to
            share image files.  As long as  only one  computer is  using
            DiskDupe at a time, you can install DiskDupe on the  network
            under the terms of this license agreement. If more than  one
            person will be using DiskDupe at  the same time, contact  us
            for information on a site license.

            If you are the only one using DiskDupe on your network,  you
            can  install  it  as  described  above  in  the  hard   disk
            installation.  However,   if   you   would   like   multiple
            workstations to  be able  to  access DiskDupe,  the  network
            administrator should install it  according to the  following
            instructions.

            1.   Copy all the files from the DiskDupe disk into a shared
            subdirectory on the network such as F:\APPS\DISKDUPE.

            2.   Run DiskDupe from the shared subdirectory, configure it
            and exit to save the configuration file.

            3.   Copy the file DISKDUPE.DAT from the shared subdirectory
            to a local subdirectory that  DiskDupe will be started  from
            such as C:\DISKDUPE.

            4.   DiskDupe searches the  current directory  and the  path
            for its configuration  file DISKDUPE.DAT,  which is  updated
            with DiskDupe's  current settings  each  time you  exit.  If
            DiskDupe cannot locate a  DISKDUPE.DAT file, it creates  one
            in the  directory  from  which it  was  started.  There  are
            several ways for a user's configuration to be saved:

               - Start DiskDupe from the local subdirectory or create  a
               batch file to do so.

               - Add the shared  subdirectory, F:\APPS\DISKDUPE, to  the
               user's PATH statement.

               - Keep "Auto-Set A:&B:" on in the shared subdirectory. If
               started with the shared DISKDUPE.DAT, DiskDupe will start
               up with the  A: and B:  drives tailored  to the  specific
               workstation's configuration at the time it was turned  on
               or rebooted  (drive settings  can still  be changed  from
               within DiskDupe at  any time). This  alleviates the  need
               for some users to have a local DISKDUPE.DAT file.


            SOFTWARE COMPATIBILITY

            - Windows 3.1: If you receive an error 909 "DMA setup error"
            when you try to copy disks, start DiskDupe with the  command




            line "DISKDUPE /DMAWINOFF". This will  be saved so you  only
            have to enter it once.

            - QEMM and SmartDrive 3.1: If  you receive an error  message
            saying the DMA buffer is  too small, change your  CONFIG.SYS
            to "QEMM386.SYS DB=3  DMA=15" to load  QEMM. You don't  need
            the DB=3 parameter if you don't have a SCSI hard disk.

            - OS/2: For maximum speed, open the DOS settings box for the
            DISKDUPE.EXE object. You'll need to set HW_TIMER to Off  and
            IDLE_SENSITIVITY to 100 for the DOS session.

                                NAVIGATING THE MENUS


            NAVIGATION BASICS AND STICKY MENUS

            DiskDupe uses the same technique  for navigating the menus  that
            is used in Windows,  and just like  Windows there are  pull-down
            menus available across the top of the screen that allow the user
            to access dialog boxes for entering selections.

            If you have a mouse, you can select menu choices by clicking  on
            them with the mouse. If you do not have a mouse, you can  select
            menu choices by pressing <Alt><Z> where <Z> is the first  letter
            of the menu. Once the menus are active, you can move around them
            using the arrow keys. Use <Enter> to select a menu item.

            The <F10> key enables the 'Sticky  Menus' for default access  to
            the menus for mouseless computers.   Pressing <F10> again  turns
            'Sticky Menus' off.

            Once you have  selected a menu  item, a  dialog box  appears
            with choices for that  item.  Use  <Tab> or <Shift><Tab>  to
            move  from  field  to  field.   When  you  have  made   your
            selections, press <Enter> to save them.

            When you are in a dialog  box you can press <Alt><N>,  where
            <N> is the highlighted letter of  the option you want to  go
            to. You can also press the highlighted letter of the  option
            alone to move around  as long as you  are not moving from  a
            field that required  you to type  something in.  To leave  a
            dialog box or help screen press <Esc>. To close a Job or any
            other file  box, either  click on  the Close  button in  the
            upper left corner of the box or press <Alt><F3>.

            In the Help screens you can  also use the <Tab> key to  move
            the highlight bar from one  keyword to another. Use  <Enter>
            to select the highlighted keyword. Use the arrow keys or the
            <Page Up> and <Page Down> keys to scroll up and down in  the
            Help screen.




            OPENING FILES

            When Opening a  file from the  File menu, you  can type  the
            name of  the  file and  DiskDupe  will add  the  appropriate
            extension automatically.  If  you want to  open a file  that
            doesn't have an  extension, type a  "." after the  filename.
            You can also enter a new directory and press <Enter> to  see
            the files  in  another  directory or  point  to  a  file  or
            directory in  the  list  box to  open  it.    DiskDupe  will
            remember the last directory you used the next time you  need
            to open a file.


            USING THE HELP FILE

            If you're  ever  in  need of  assistance,  DiskDupe  has  an
            extensive on-line Help file to answer any of your questions.
            The Help file provides answers to simple "how to"  questions
            as well as error messages that might appear on your  screen.
            You can access  the Help  file through  the menu  bar or  by
            pressing the <F1> key.   Once you're in  the Help file,  you
            can use DiskDupe's hot keys to move around -- <F1> to go  to
            General information on the Help file, <Alt><B> to go back to
            the previous Help  screen, <Alt><C> to  go to  the Table  of
            Contents, <Alt><I> to go back to the Index, <F5> to zoom  in
            on Help and <Esc> to leave Help.


            OLD STYLE MENUS

            With the introduction of DiskDupe 5.0 the user-interface has
            changed.  To accommodate prior  DiskDupe users, there is  an
            "Old Style  Menus" option  that can  be found  under  Setup,
            Global that adopts the 4.0 menu style.


            JOB DIALOG BOX NAVIGATION

            The job  dialog  box shown  in  the center  of  the  screen,
            displays all the  current settings for  the particular  task
            that is  to be  performed as  well a  provides a  method  to
            change these settings quickly. Simply click on the blue  box
            next to the item that needs to be changed with the mouse  or
            <Tab> over to the selection and press <Enter> (to get to the
            job dialog box without  a mouse press  <F10> and then  press
            <Tab> to locate the position of the cursor). For example, if
            you wanted to  change Track Range  to Data,  click or  press
            <Enter> on the box next to Range

            When the program is first ran, the position of the cursor is
            on the GO button of the job dialog box. This allows the user
            to simply press <Enter> to begin duplication. The cursor can




            also be positioned on the Copies and Operation selection  to
            initiate duplication by pressing <ENTER>.


            BASIC OPERATION

            DiskDupe  has   three   basic  operations   -  duplicating,
            formatting, and comparing.

            Duplicate makes a copy of a disk, Format prepares a new disk
            for use,  and Compare  checks that  two  or more  disks  are
            identical. The Copies setting controls the number of  copies
            that are made. Enter 0 for copies to copy continuously.

            Whether  you  are  Duplicating,  Formatting,  or  Comparing,
            DiskDupe  always  works  from   the  Source  drive  to   the
            Destination drive. It copies from the source disk, sometimes
            called   the master  disk,   to the  destination, or  target
            disk.  Sometimes, for instance when you format a disk,  only
            the Destination setting is used.

            Although the simplest way  to use DiskDupe  is to copy  from
            one disk to another disk, other modes are useful for certain
            tasks. Two  other  common  ways of  working  with  disks  in
            DiskDupe are Relay and  Cascade. There are also  variations,
            such as creating an  image of a disk  on your hard disk  and
            making copies from that file. For each variation, there  are
            settings that control how each of the basic operations work.
            The basic technique goes like this:

            1.   Try working  from the  top down  on the  Job menu  when
            changing menu settings.

            2.   If you want to format disks, set the Source to Format.

            3.   From the Job, Go menu, decide how many Copies you  want
            and whether you want to Duplicate or Compare.



                                    COPYING DISKS

            Whether you're duplicating,  formatting, or comparing,  many
            variations are possible in  DiskDupe. Copying from one  disk
            to another is the simplest way to make new disks. Variations
            of this include  Relay and Cascade  introduced in detail  in
            this chapter.

            Regardless of the  options chosen, DiskDupe  makes an  exact
            copy  of  a  disk,   including  hidden  and  system   files,
            subdirectories, and volume labels. However, DiskDupe  cannot
            make duplicates of copy protected disks.




            DISK TO DISK

            The most straightforward  way to duplicate  is to copy  from
            one disk to another.  This is useful  for making a  specific
            number of copies of disks of different types and sizes.  For
            example, if you want  4 copies of a  disk, you would  select
            Duplicate with Copies set to 4.

            You do not explicitly need to set up DiskDupe to copy  "disk
            to disk". It is the standard  way it works. Below are  step-
            by-step instructions.

            1.   From the Job menu select  Source, Drive and choose  the
            appropriate one to copy from. Source and Destination can  be
            the same drive, but  do not need  to be if  you have two  or
            more drives.

            2.   From the Job menu select Destination, Drive and  choose
            the appropriate one to which you want to copy to.

            3.   From the  Job menu,  select Go  and set  the number  of
            copies that you want to make.  If you want DiskDupe to  copy
            continuously until you press <Esc>,  enter 0 for the  number
            of copies. Also select Duplicate for the operation. NOTE: If
            you wanted to compare the data of two disks to identify  any
            discrepancies, instead of copying the data, you would follow
            the same above  procedure except  you would  need to  select
            Compare for the operation instead.

            4.   After selecting the operation  and from the same  menu,
            select the Ok button and press <Enter>.

            DiskDupe will  prompt you  to put  the  master disk  in  the
            Source drive and the  drive light will turn  on. As soon  as
            you close the  drive door, DiskDupe  will start reading  the
            disk into your computer's RAM  memory, using your hard  disk
            as virtual memory if necessary. This allows DiskDupe to make
            as many  copies as  you want  without having  to reread  the
            master disk.

            Notes:

            - Although you can  duplicate 360k disks  in a 5.25",  1.2Mb
            drive, it  is not  recommended,  particularly if  the  disks
            might need to be read in a 360k drive. A 1.2Mb drive  writes
            a narrower track than  a 360k drive, so  it does not make  a
            very good 360k duplicate.

            - DiskDupe will  not successfully copy  disks that are  copy
            protected. However, it will allow you to make copy protected
            disks of your own.




            - Although  DiskDupe  is DOS-based,  it  will allow  you  to
            duplicate  disks  of  other  formats,  including  Mac  high-
            density, Xenix, Unix, and Midi disks. DiskDupe can copy Unix
            disks that have an interleave of 3, but the copies it  makes
            will have an interleave of 1.


            IMAGES

            If you frequently make copies of  one disk, making an  image
            of the  disk  on  your hard  drive  saves  time  and  avoids
            unnecessary wear on the disk. The only drawback is the  hard
            disk space that images take up.

            To create an image, set Source to the drive with the  master
            disk in it. Set Destination to Image and then type in a file
            name. DiskDupe images  usually use the  extension .DDI,  but
            any extension may be used. Then select Go from the Job  menu
            and Duplicate for the operation to create an image.

            Images can also be created from  the File menu by  selecting
            New, Image. After doing so, enter  in a filename and  follow
            the instructions provided on the screen.

            To use the image, set Source to image, and select the image.
            Then set Destination to  the drive you want  to copy to  and
            select Job, Go.


            RELAY

            Relay is an extremely efficient method of backing up program
            disks or making copies  of a shareware  library. To use  it,
            first make  sure all  your master  disks have  write-protect
            tabs on  them.  Relay  senses  the  write-protect  tabs  and
            automatically reads and copies the  master disks to all  the
            non write-protected  disks  after  each  master  disk.  This
            allows you to make copies of  different master disks of  one
            type without using the keyboard.

            1.   To use  Relay, make  sure all  your master  disks  have
            write-protect tabs on them.

            2.   From the Job menu select Destination, Drive and  choose
            the appropriate one for the drive to which you want to  copy
            to. Also from the Job menu, select Relay.for the Source.

            3.   From  the  Job  menu  select  Go,  Duplicate  for   the
            operation and press  <Enter>. The number  of copies  doesn't
            matter when using Relay.

            4.   Put in the  first write-protected master  disk and  let
            DiskDupe read it.




            5.   After it gets  done reading, insert  the disk you  want
            the master copied to.

            6.   When you  are  ready to  start  using the  next  write-
            protected  master  disk  just  put  it  in.  DiskDupe   will
            recognize the write-protect tab and start reading this in as
            the next master disk.

            7.   When you are finished, press <Esc>.

            Caution: If your master disks do not have write-protect tabs
            on them, they will be overwritten!


            CASCADE

            If you have more than one floppy drive of the same type  and
            are making multiple copies, you can use Cascade to get  more
            efficiency out of your drives.  Using Cascade is similar  to
            copying from A: to  B: - reading a disk  from one drive and
            making a copy in another - except that, once the first disk
            is read, DiskDupe  cycles through and  makes copies in  each
            drive.

            1.   From the Job menu select Destination, Cascade.

            2.   From the Job menu select Source, Drive.

            3.   Put a write-protected master disk into the first drive.

            4.   From the  Job  menu  select  Go,  Duplicate  and  press
            <Enter>.

            *** Instead of using a master  disk to make copies from,  an
            image can be  used instead. When  selecting Source from  the
            Job menu, select Image, then  select Job, Go, Duplicate  and
            press <Enter>.

            DiskDupe will read the first disk  and then wait for you  to
            remove the  disk and  insert new  ones  in all  the  drives.
            DiskDupe will  sense the  disk change,  make a  copy in  the
            first drive, and  then switch to  the next drive  to make  a
            copy. It will make  copies until it reaches  the end of  the
            cycle, where it waits for you to change the disks in all the
            drives. DiskDupe will sense  when you insert  a new disk  in
            the first drive and resume copying immediately. If the  disk
            is changed in  the first drive  before DiskDupe reaches  the
            end of the cycle, you must press <ENTER> to resume  copying.
            If a bad disk is encountered, you will have to remove it and
            insert a new disk in that same drive before DiskDupe resumes
            duplicating.




            Note: The IBM PC and compatibles  cannot copy to two  drives
            simultaneously.


            RELAY AND CASCADE

            You can also combine  Cascade with Relay.  In such a  setup,
            the first write-protected master disk is read from the first
            drive in the cycle  and will be copied  to every non  write-
            protected disk  inserted in  the following  drives. It  will
            continue, through the  cycle, to  make copies  of the  first
            disk until the  second write-protected master  disk is  read
            and so on.

            To perform a Relay with Cascade, select Source from the  Job
            menu, then  select Relay,  select Destination  from the  Job
            menu, then select Cascade, and then from the Job menu select
            Go, then Duplicate and press <Enter>.



                                  FORMATTING DISKS

            With DiskDupe, you can either format  a disk as it is  being
            duplicated  or  separately.   When  you   copy  disks   with
            Duplicate, DiskDupe  will detect  whether  a disk  has  been
            formatted and,  if necessary,  format it  while copying.  To
            format a disk do the following:

            1.   Select Job, Source, Format.

            2.   Select Job, Destination, Drive  and choose the one  you
            will use to format the disk with.

            3.   Select Job, Format  and then set  the Format option  to
            Always, the  Verify option  to Always  and the  Track  Range
            option to All.

            4.   Select Job,  Go  set  the number  of  copies  and  then
            Duplicate.


            QUICK ERASE

            To do  a  quick  erase  follow  the  above  instructions  on
            formatting a disk, but instead  set the Format option  (Job,
            Format) to Only If  Necessary and set  Verify to Only  After
            Format.

            Reformatting a disk that has been previously formatted takes
            only about 2  seconds per disk.  This effectively wipes  out
            the data on  a disk  by writing  over the  disk's FAT  (File
            Allocation Table) and directory  table. DiskDupe will  write




            the first couple  of tracks,  where the  file and  directory
            information is located, realize  that the disk doesn't  need
            to be formatted, and prompt you for another disk. If you run
            a DIR or CHKDSK on the disk,  you will see that the disk  is
            indeed empty.

            If you also want to recheck the disk to make sure there  are
            no damaged areas, set the Verify  option to Always. This  is
            quicker than a full reformat, but will check the entire disk
            for defects.

            Note: Although the disk appears blank,  some of the data  is
            still physically on the disk. The only time this might  pose
            a problem is if the disk contains sensitive information that
            you want to be sure to  wipe off completely. If so, use  the
            full reformat option.


            FORMAT COMPATIBILITY

            When DiskDupe formats disks, it places a DOS 3.3 boot  track
            on the disk. This is compatible with all versions of DOS. If
            you want to  format a disk  with the boot  track of  another
            version of DOS, or  make a bootable  disk or make  formatted
            Unix,  Midi  or  Mac   high  density  disks,  follow   these
            instructions.

            1.   Format a disk using the normal format command for  that
            system. With DOS this is Format or Format /S.

            2.   Use DiskDupe to make an image of this disk.

            3.   Now whenever  you  need  to format  a  disk  with  this
            particular version of DOS, simply make a copy of this image.



                                      CLEANING

            To ensure  good copies  and avoid  strange problems,  it  is
            critical that the drive heads be kept clean. Dirty heads can
            cause good disks to be rejected and bad disks to be passed.


            HOW DRIVES GET DIRTY

            Drive heads get  dirty in two  ways. Particles  on the  disk
            surface like dust and cigarette smoke can stick to the  head
            and/or the  magnetic coating  on the  disk rubs  off on  the
            head. These coatings  vary in  quality and  they all  absorb
            moisture.  Poor  quality  disks  that  have  been  in  humid
            environments can clog the  drive heads after  just 50 or  60
            disks.




            When the head gets  dirty, it no  longer makes good  contact
            with the disk and the dirt particles diffuse the reading and
            writing process. This produces  erratic results. Some  disks
            work fine while others are inexplicably rejected.


            CLEANING THE DRIVE

            To clean the drive, use a  good wet-dry type cleaning  disk.
            From the Setup menu select Drives, then highlight the  drive
            that needs  cleaning. Select  the Clean  button, insert  the
            cleaning disk in the drive and press <Enter>. The drive will
            be cleaned for 15 seconds.

            While cleaning,  DiskDupe  moves  the head  back  and  forth
            across the disk.  This provides the  best possible  cleaning
            and makes sure the cleaning disk is evenly used. Be sure  to
            discard the cleaning disk if you see any discoloration on it
            or  it  has  been  used  past  the  recommended  number   of
            cleanings.

            If you clean your drives regularly, a 15 second cleaning  is
            sufficient. However, if  your drives  are especially  dirty,
            several cleanings may be required.  In extreme cases, it  is
            necessary to clean the drive head  by hand with a Q-tip  and
            isopropyl alcohol.

            Cleaning the drive does not wear it out. A dirty drive  will
            actually wear out faster because  of the abrasive action  of
            the dirt.


            HOW OFTEN TO CLEAN

            When drives are  extremely dirty, you  can actually see  the
            dirt on the head.  After you remove the  cover, you will  be
            able to see reddish-brown spots  on the white ceramic  piece
            attached to the moveable head-frame.

            We recommend that you clean the drive heads every 500 disks,
            or at  least  once a  month.  Sometimes in  humid  or  dirty
            environments, you will  need to  clean the  heads every  100
            disks. If you start experiencing a lot of rejected disks  or
            have other problems, it is always  a good idea to clean  the
            heads.

            DiskDupe has  a cleaning  counter that  keeps track  of  how
            often you use a particular drive. Once the counter reaches a
            certain value (the default setting  is 500) a Clean!  button
            appears on the main menu alerting  the user that it is  time
            to clean  the drive.  To clean  the drive  simply press  the
            button and follow the instructions given.






                                   DISK CONVERSION

            DiskDupe allows you  to convert  certain types  of disks  to
            disks of another physical size, such as a 5.25", 1.2Mb  disk
            to a 3.5",  1.4Mb. You can,  for example,  copy a  program's
            5.25" program  disks to  3.5" disks  for installation  on  a
            laptop which only has a 3.5" drive.

            Converting disks  is  just  a  special  application  of  the
            Duplicate command. The  table below  indicates which  disks,
            drives,  and  settings   to  use  for   a  conversion.   The
            conversions listed are the only ones presently supported.

            Conversion          Disk type      Drive Type
            -------------       ----------     -------------------
            360k to 3.5"        720k disk      720k or 1.4Mb drive
            720k to 5.25"       360k disk      1.2Mb drive
            1.2Mb to 3.5"       1.4Mb disk     1.4Mb drive

            For the  3.5", 720k  to 5.25"  conversion,  copy to  a  low-
            density 360k disk in the 1.2Mb drive. If you get an error on
            several disks, try  using a  1.2Mb disk  instead. This  disk
            will be formatted to 720k capacity by using the area between
            the tracks. If a computer has problems reading the files  on
            the disk, even though  it recognizes the disk  and can do  a
            DIR of  it, use  the FIXFLOP.EXE  program. This  is a  small
            memory-resident program that allows  such computers to  read
            this  5.25"  disk.  (NOTE:  FIXFLOP  is  included  with  the
            registered versions  of DiskDupe  and can  be found  in  our
            CompuServe Forum.)

            DiskDupe transfers the information track-by-track, including
            volume labels,  subdirectories,  hidden  and  system  files.
            During a conversion, the destination disk will be  formatted
            to the  same capacity  as the  source disk.  So if  you  are
            copying from a 5.25",  360k disk to a  3.5", 720k disk,  the
            3.5" disk will have a capacity of 360k.

            Track-by-track conversion won't copy  from a higher  density
            disk to a  lower density disk,  even if  the higher  density
            disk has just a few files  on it. In this case, it's  better
            to use the DOS Copy command to transfer the files.

            Note: If  you  are  copying disks  to  send  to  others,  we
            recommend making a  master for each  disk size, rather  than
            using track conversions.  This allows  you to  use the  full
            capacity  of  the  disk  and  will  alleviate  any  possible
            problems that  other  computers  might  have  reading  these
            disks.




                                     JOB OPTIONS


            DISK TYPE

            Normally you can  leave this set  at Auto  and let  DiskDupe
            automatically sense the type of disk  you are using.   There
            are times however when DiskDupe requires the user to  select
            the disk type.  This occurs before formatting a disk. If you
            want to  bypass this  question, set  the  disk type  to  the
            appropriate type.

            CAUTION: Setting the disk type yourself can sometimes  cause
            more problems than it  is worth.  For  example, if the  Disk
            Type was left  on 1.2Mb  accidently while  copying a  1.44Mb
            disk, DiskDupe would assume that the disk being read in is a
            1.2Mb disk and only copy the first 15 sectors of each  track
            as opposed to the full 18.


            FORMAT OPTIONS

            The Format and Verify options are used to help speed up  the
            disk duplicating  time. If  you always  use new  disks  when
            making copies, go to  Job, Format and  select Always.   This
            will save  a few  seconds that  DiskDupe normally  takes  to
            identify that a disk  is blank and  shift into Format  mode.
            When Format is  set to Always,  a 360k disk  will take  less
            than 58 seconds to duplicate.

            If, however, you sometimes use disks that are pre-formatted,
            you can save  a lot  of time by  setting Format  to Only  If
            Necessary. This will skip the format step on disks that have
            been pre-formatted. You can use this option even if you  use
            a  combination  of  pre-formatted  and  new  disks   because
            DiskDupe  will  still   sense  when  a   disk  is  new   and
            automatically shift into format mode for that disk.


            VERIFY OPTIONS

            If you are confident that  the disks you have  pre-formatted
            have not been subsequently damaged, you can also set  Verify
            to Only After  Format. On pre-formatted  disks this can  cut
            the duplicating time  on a 360k  disk down to  less than  16
            seconds per disk.

            Be aware, however, that if the disks have been damaged after
            they  were  formatted  (for  instance,  someone   accidently
            touched the floppy disk surface), DiskDupe will probably not
            detect this damage if  Verify is set  to Only After  Format.
            Duplicating times for pre-formatted disks when Verify is set
            to Always are still fairly quick.




            COMPARING WHILE DUPLICATING

            To  compare  a  disk  byte-by-byte  to  the  master   during
            duplication, set Verify to Always or in a separate step  use
            the Compare operation. Performing  a compare is exactly  the
            same as  making  a  copy  of  a  disk,  except  the  Compare
            operation is  selected instead  of  the Duplicate.  See  the
            previous section on Copying Disks.

            When viewing the duplication statistics on the screen,  i.e.
            the little  dots, circles  and checkmarks,  you will  notice
            that  both  Verify  and  Compare  are  present.  Verify   is
            referring to the CRC check that the controller automatically
            performs when reading data from the disk. Compare refers  to
            the byte-by-byte compare that is done when Verify is on.


            TRACK RANGE DATA

            When Track  Range is  set  to Data  it  has no  affect  when
            reading a disk or  image, but it  can greatly increase  copy
            times by writing to only the data portions of a disk.  There
            are some caveats though.

            When using the Track Range Data feature it is important that
            the master be "clean" , i.e. completely blank (which can  be
            accomplished by using  the DOS  format command  with the  /U
            switch or by  formatting a disk  with DiskDupe as  discussed
            earlier) before files are copied to  it so that there is  no
            old data on the final tracks of the disk.

            When any image is  used for copying and  the Track Range  is
            set to Data only the tracks that have data on the master are
            copied and verified on the destination disk. If DiskDupe has
            trouble reading any of the tracks that it is copying to then
            it will try to reformat the disk from the bad track  through
            the last data track of the disk, so a poorly formatted  disk
            is still usable.



                                   OTHER FEATURES

            JOBS

            A job is a particular task that the user would like DiskDupe
            to perform. The  purpose of a  job is to  allow the user  to
            save the settings for a  particular task under a  particular
            job name. The next time that task needs to be performed, the
            user can simply select the  appropriate job rather than  re-
            entering the settings. The settings that are unique to  each
            job are those that can be  found under the Job menu  option,




            i.e. the  setting for  Source, Destination,  Format,  Verify
            etc.


            AUTOMATIC DISK SENSING

            DiskDupe automatically senses when you change disks  without
            having to  touch  the  keyboard. This  will  speed  up  your
            duplication and also eliminate errors.

            To sense a disk change, DiskDupe needs to keep the drive on.
            So when DiskDupe alerts you, it  is okay to change the  disk
            even though the drive light is still on.


            BAD DISK ALARM

            DiskDupe sounds an alarm when it  encounters a bad disk  and
            asks you  to press  the  <ENTER> key.  This alerts  you that
            there is a bad disk to make sure you don't accidentally  put
            it in the good disk pile.



                                    MAXIMUM SPEED

            There are several  ways you can  optimize the  speed of  the
            copies made with DiskDupe.


            CLEAN MASTER

            DiskDupe works faster when the master disk is "clean".  This
            means that the  master disk was  formatted before any  files
            were copied to it.

            Using a clean disk, DiskDupe is able to sense which part  of
            the disk has valid data on  it and only duplicate that  part
            of the disk. If  you have a master  disk which has had  many
            different files copied to it and then erased, DiskDupe  will
            have to duplicate  the entire disk  even though  all of  the
            disk might not contain real data.

            To make a  clean master disk,  format a  disk following  the
            instructions described earlier for  formatting a disk.  Then
            use the DOS  COPY command to copy  the necessary files  onto
            this newly formatted disk. This disk can now be used as your
            clean master disk.


            FORMAT AND VERIFY OPTIMIZATION




            1. Pre-format the disks. This can be done by copying from  a
            blank formatted  disk.  The  disks  will  be  formatted  and
            verified and any bad disks will be rejected. You can  format
            disks at any time that is convenient.

            2. Use these pre-formatted disks later when you make copies.
            Make sure that Format is set to Only If Necessary and Verify
            is set to Only After Format on the Setup menu.

            3. If you are nervous about not verifying the disk after you
            write to  it, set  the Verify  option to  Always. This  will
            increase the duplicating times but will re-verify the entire
            disk.


            DUPLICATING TIMES

            The following  table shows  how long  it takes  DiskDupe  to
            duplicate disks. If the source disk is not completely  full,
            the duplicating times will be faster than this.

            Disks copied in  one hour  using DiskDupe.  All these  times
            assume that it takes two seconds to change the disk.


                                     360K      1.2Mb     720K      1.4MB
                                     -----     ------    -----     -----
            Blank Disks              62        38        32        32
            Pre-formatted/verify     106       65        55        55
            Pre-formatted            200       126       106       106

            Note: Some 1.4Mb  drives however, won't  be able to  achieve
            the full 106 disk per hour.

            Notice how much time you can save if you pre-formatted disks
            yourself. However, if you buy  disks that have already  been
            formatted for  you,  we recommend  that  you set  Verify  to
            Always. This insures  that any disks  that are  bad will  be
            detected.

                                     BATCH FILES

            All DiskDupe parameters can be entered from the DOS  command
            line. This allows you to create DOS batch files to  automate
            the use of DiskDupe.


            COMMAND LINES

            You can enter all  the information on  the DOS command  line
            that you would normally have to enter by using the  DiskDupe
            menus. Here is an example:




                      DISKDUPE  A:  B:  /C4  /DUP

            This will start DiskDupe with A: as the source drive and  B:
            as the destination drive  and will make  4 copies. The  /DUP
            statement instructs DiskDupe to  start duplicating and  then
            return to DOS without stopping at the menus. This is  useful
            if you want to use DiskDupe in a batch file.

            The A: is the Source and can be a drive, a DiskDupe image or
            the word RELAY OR FORMAT.

            The B: is the Destination  and can be a  drive or image. To
            use Cascade drives, use AB: like  DISKDUPE DISK1.DDI AB:

            The /C4 sets the number of copies to 4.

            The /C is called a switch. There are many different switches
            you can use. You can use as  many or as few switches as  you
            want. The next section lists all the switches.


            COMMAND LINE SWITCHES

                   /DUP   Starts duplicating without pausing at the
                          menus and returns to DOS when finished.

                   /TEST  Drive test.

                   /C     Allows you to set the number of copies
                          Example: /C4 sets copies to 4.

                   /FA    Sets the option for formatting to Always.

                   /FO    Sets the option for formatting to Only If
                          Necessary.

                   /VA    Sets the option for verifying to Always.

                   /VO    Sets the option for verifying to Only After
                          Format.

                   /T     Sets the Disk type.
                          Auto   Specifies Auto
                          360  Specifies a 5.25" 360K copy (Low Density)
                          12   Specifies a 5.25" 1.2M copy (High
                          Density)
                          720  Specifies a 3.5" 720K copy (Low density)
                          14   Specifies a 2.5" 1.4M copy (High Density)
                          Example: /T720  Specifies a 720k copy.

                   /CMOS  "YES" uses CMOS bootup configuration for A:
                          and B: drives, "NO" does not. Example:
                          /CMOSYES




                   *** For additional command line switches, see the on-
                          line Help.


            BATCH FILE EXAMPLE

            You can combine  DiskDupe commands into  DOS batch files  to
            automate sequences of tasks.

            The following is a  batch file that reads  in a source  disk
            and creates a disk image file and makes 10 duplicates.

                      DISKDUPE B: DISK1 /DUP
                      IF ERRORLEVEL 1 GOTO END
                      DISKDUPE DISK1 B: /C10 /DUP
                      :END

            Notice that you can  test if there was  a problem using  the
            ERRORLEVEL  command.  An  ERRORLEVEL   of  one  or   greater
            indicates that there was an error.



                                  TROUBLE SHOOTING


            COMMON PROBLEMS

            PROBLEM: After I copy a disk using DiskDupe and then try  to
            do a DIR on it, I get an error reading the disk.
            ANSWER: Take  the  disk  out of  the  drive.  Type  <CTRL-C>
            several times and put the disk back in.

            QUESTION: On my PS/2 it copies the first disk fine but  then
            makes a  grinding noise  and sometimes  I  get a  "Bad  Seek
            Error".
            ANSWER: Many PS/2's are NOT supported by DiskDupe 5.0.

            QUESTION: I  am trying  to copy  360k disks  on my  AT  type
            computer and it is not working.
            ANSWER: Make sure you  have your A:  drive set up  correctly
            (usually as a 1.2Mb drive) and that the copy type is set  to
            360k.


            TECHNICAL SUPPORT

            DiskDupe is backed by a technical support system designed to
            offer you  fast,  courteous service.  All  registered  users
            receive unlimited, free technical  support. We also  provide
            limited support to unregistered users.




            In order for us to provide the best possible help please  do
            the following before calling.  Write down the serial  number
            of the DiskDupe  program, write down  exactly what  happened
            and what error  message appeared,  write down  what type  of
            computer you are using and be at your computer with DiskDupe
            running.



                                  DISKDUPE PRODUCTS

            The DiskDupe product line  includes DiskDupe Lite,  DiskDupe
            Standard, DiskDupe Professional and DiskDupe AutoPro.

            DiskDupe Lite is  a no-frills  duplication program  designed
            for people  that  simply  want to  make  copies,  but  don't
            require all  the amenities  of  the Standard  version.  Main
            Features include  disk images,  relay copy,  user  definable
            jobs, 1.68Mb disk format and 5" to 3" disk conversion. There
            is a 4 copy maximum however.

            DiskDupe Standard  is  designed for  people  that  routinely
            perform disk duplication  and want all  the features of  the
            Lite, as well as full utilization of their computers EMS/XMS
            memory for quicker copying, command line support, adjustable
            drive step rate to  increase drive efficiency, 2.88Mb  drive
            support, user adjustable  colors and sound  and track  range
            data.

            DiskDupe Professional  is designed  for software  developers
            that want to do in-house duplication, and anticipate  medium
            volume diskette duplication. The Pro contains all the  great
            features of the Standard, as well as support for  additional
            floppy  drives,  double  speed  drives,  RAM  drives,   disk
            serialization, labels, custom disks and disk sets.

            DiskDupe AutoPro is designed to be used in conjunction  with
            all the major manufacturer auto-loaders. It includes all the
            features of  the Professional,  with the  addition of  being
            able  to  generate  log  files  of  duplication  activities,
            support quad speed  (2XSDS) drives  and in-lineprinters  and
            provide network support.

            All of our products come  with a comprehensive on-line  help
            system that is only a key press away. If you need assistance
            beyond what the help can provide,  you are entitled to  FREE
            UNLIMITED technical support.

            As mentioned briefly before, we  have a proven upgrade  path
            available.  If  you decide to  upgrade, almost  all of  your
            initial investment can be applied towards the upgrade.




            ** For a complete list of product comparison features go  to
            the registration  screen  listing the  various  versions  of
            DiskDupe available and press <F1>.


            HOW TO REGISTER

            To register,  follow the  instructions as  described on  the
            DiskDupe 5.0 Trial opening screen.  Registration information
            can also be found under the Hello menu.

            You can contact us at:

            Micro System Designs, Inc.
            10062 Miller Ave., Ste 104
            Cupertino, CA  95014

            TEL: (408) 446-2066
            FAX: (408) 446-2095

            For more information on our products:

            WWW: http://www.msd1.com/msd1/
            FTP: ftp.msd1.com/pub/msd1
            CIS: GO MSDESIGNS

            Internet: orders@msd1.com     CIS: 75162,451    AOL: MaxDunn
