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|-=>CompuNotes<=-|
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Notes from The Cutting Edge of Personal Computing
January 26, 1997
Issue 65

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Managing Editor: Patrick Grote -- mailto:pgrote@inlink.com
Assistant Editor: Writer Liaison: Doug Reed-- 
mailto:dr2web@sprynet.com
Graphics Editor, Webmaster: Judy Litt mailto:jlitt@aol.com
Archives: ftp://ftp.uu.net/published/compunotes/
Website: http://users.aol.com/CompNote/
email: notes@inlink.com
fax: (314) 909-1662
voice: (314) 909-1662
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CONTENTS
My Notes:
1=> Comments concerning AOL!
2=> This Week's Winner!

Columnists' Corner:
3=> Carson's Big City Byte mailto:howard@io.org

Reviews:
4=> Product: Assassin 3D Game Controller
Reviewed By: Doug Reed -- mailto:dr2web@sprynet.com
5=> Product: Book, "Inside Windows NT Workstation 4" by Kathy Ivens 
and Bruce Hallberg
Reviewed By: Paul Baker -- mailto:pbaker@facstaff.wisc.edu
6=> Product: Better Home & Gardens Remodeling your Home
Reviewed By: Jerry Eichelberger -- mailto:ike@mslawyer.com

Web Site:
=> None this issue.

Interview:
=> None this issue.

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CompuNotes is: Available weekly via email and on-line. We cover the PC
computing world with comprehensive reviews, news, hot web sites, great
columns and interviews. We also give away one software package a week
to a lucky winner for just reading our fine publication! Never dull,
sometimes tardy, we are here to bring you the computing world the way
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Patrick's Notes
1=> Comments on AOL!
This week there have been many news items concerning the lack of 
availability of AOL. Claiming to have 8 million users, AOL finds its 
current capacity of about 300,000 users at a time to be taxed. 

Personally, we have not had many issues where AOL was unavailable to 
us. The times it was unavailable to us were not AOL's fault, but 
NetCom's fault. As we connect to AOL over the internet NetCom has to 
be up for us to get to AOL.

Being in contact with friends across the country has also led me to 
believe the problem is manifesting itself in a few sites. This doesn't 
justify the lawsuits AOL is facing concerning access.

I look at this in two lights: 1) People are wacky. When you sign on 
AOL their agreement basically states they don't have to be responsible 
for providing you access and if you can't get access they are not 
responsible. Those of us in the computer biz are used to systems being 
up and down. Heck, my corporate systems probably go down more than 
AOL. 2) Scared. AOL has done such a wonderful job of marketing that 
people expect it to be like the telephone. Pick it up and it is there. 
I mean when is the last time your phone didn't work? Those things even 
work in a power outage! If you look at it like this alot of computer 
newbies are sitting around saying, "We paid our money and we want our 
product." They don't have the tolerance and patience us old timers do. 
Then again, maybe us old timers are idiots for never having 
complained.

2=> Winner!
This week's winner is oaks2@is.netcom.com! Send them a congrats
message mailto:oaks2@ix.netcom.com!


3=> Big City Byte by Howard Carson - mailto:howard@io.org
Happy New Year.

Some organizations have just got to learn to keep up. 

Windows 95/97 is here to stay. Windows NT4 is here to stay too (and I 
like it *much* better). Private software developers and larger ISVs 
have got to find a way to pool certain resources to maintain some 
parity with the headlong development going on at Microsoft. While it's 
true that MS should not be allowed to rule the planet without some 
sort of fight, it is also true that MS does have the dominant 
operating systems for today and tomorrow (at least as far as worldwide 
business and most modern consumers are concerned.) That's a large 
stamp of approval. If it was earned by dint of relentless promotion 
and advertising, wheedling and cajoling, then it may be said that MS 
is simply playing its corporate game better than others. 

I laugh when developers suggest that adhering to Win95/97 and Office 
95/97 compatibility standards will help to create a better, more 
intuitive application. It's not true. What they'll get is an 
application that is more recognizable, based on a pervasive standard. 
Win95/97 et al, most certainly do not represent intuitive or 
ergonomically efficient designs. They represent a ubiquitous standard 
that is easily recognized and reasonably easy to learn for the 
majority of users. Why anyone could possibly think that such feature 
and function filled software and operating systems should be 
immediately usable by the vast majority of consumers, is beyond logic. 
The level of complexity represented by Win95/97/NT and all its 
offspring applications, is most definitely addressable and usable 
right out of the box. As usual though, there are many who are 
mystified (in the tech support offices) by the legion of consumers 
willing to spend hundreds (if not thousands) of dollars on software, 
and completely unwilling to read the manuals or the 'Help' system. 

Manuals ARE getting better, by the way. So are help systems. 

If consumers don't understand the point of all this, those few among 
us who do understand most of it (or who are ept enough to at least 
divine the fundamental meanings), must take time at the user group and 
inter-office levels, to provide what forward looking support we can. 
Some software out there is worth a lot less than we pay for it. 
Considering that some of the stuff is given away for free, we can only 
imagine how valueless it must really be. The larger organizations 
(Compuserve for instance) which give away access software, rarely tell 
potential users about the inconsistencies of its use. Compuserve (like 
AOL and others), distributes millions of floppy disks and CD-ROMs 
containing buggy software. Don't complain, it's free. By all means 
check it out. But be careful what you subscribe to thereafter, because 
producing and distributing all this free stuff is expensive and from 
what everybody hears, Compuserve is in no position to be throwing cash 
around right now. 

Compuserve is expensive. Genie (formerly GEnie), has turned into a bit 
of a joke. AOL allegedly keeps losing people's e-mail, and Delphi 
seems to be the best of a bad lot (although I confess that Delphi is 
the only one of the aforementioned services I've never personally 
tried). Systems are grossly overburdened. Bandwidth is in short 
supply. The Internet is a complex mess. The WWW is worse, and combines 
similarly overburdened search engines, too many graphics formats, too 
many requirements for the acceptance of 'cookies', and too many new 
page conceptions and programming languages: VRML, HTML, godawfulslow 
JAVA, Quark's new Immedia format (you need an Immedia viewer for 
pete's sake!), Acrobat, Director, Perl/CGI, and more to come). We're 
sure the bandwidth problem will be solved in fairly short order. Were 
not so sure about the organization of the WWW itself; after all, the 
debate still rages over whether ANY order should be imposed upon the 
delightfully arcane chaos embodied by the 'Net and the 'Web. 

We'll see. 

As I said at the beginning though, some organizations just don't get 
it. So as long as Microsoft and Compuserve are corporate development 
partners, why can't Compuserve people at least create a README file 
which accurately represents correct installation instructions for 
Compuserve software under WinNT4? Hmmm? You must call Compuserve's 
tech support line. Even then, despite the fact Compuserve claims their 
software is fully operational under NT4, it doesn't work properly. I 
don't want to call tech support though. I want to read my manual (or 
an accompanying README or on-line help), and figure it out for myself. 
If Compuserve stays on top of the game a little better (if EVERYBODY 
slows development just a tad, and stays on top of the game), even some 
of the real small players will be able to stay current. 

That would be good for all of us. 

On the ISP side of consumer products, there is also plenty to fear. I 
recently had the unalloyed 'pleasure' of being informed by my ISP that 
it was now owned by a huge long-distance service provider, and that my 
account and personal data would be summarily switched over. Corporate 
mergers and takeovers are a fact of life in this business, no doubt. 
If any of these outfits want to compete globally, they'd better get 
big . . . and fast. But there are few people (when the ramifications 
are explained to them) who want personal data gathered over a period 
of years by a service provider, transferred to a new owner without 
some assurances that security is being maintained, or that the 
information will not be used for unsolicited or otherwise gainful 
purposes. We pay for these services after all; we don't owe personal 
information to anyone. If these corporations want to use our personal 
information, they should damn well have to pay us a royalty for the 
right to do so! The most arrogant takeovers (similar to what I 
experienced), engender some brief e-mail missive, containing the 
tiniest amount of information about the takeover, the sketchiest 
information about whatever new rate plans will kick in, and the usual 
admonition to, "call our offices and speak to one of our helpful 
support and customer service staff!" 

It sounds nice . . . for a moment. But all this takeover stuff is a 
new consumer burden. Less service for more money, in many cases. In my 
situation, SLIP and Shell Account access were completely dropped, 
leaving only PPP access (and also thereby leaving hordes of 8-Bit, 
AT/XT, 286/386, Amiga, Apple and Atari users without access to a 
service provider that can handle a VT-100 logon). Big companies such 
as ACC Tel want to expand, drive their public share prices, and 
generally rake in bucket loads of money. It's really too bad they 
don't want to actually earn the money by providing rationalized 
services which reflect the needs of the poor, unsuspecting consumers 
whose money they're demanding. ACC Tel will inform its shareholders 
and the rest of the industry that it has acquired yet another ISP, and 
all those loyal account holders. ACC Tel will NOT tell its 
shareholders about the number of unservicable subscribers who will 
suddenly fall off the list after the changeover. Obviously, pure 
growth and corporate acquisition is some sort of yardstick against 
which financial success is measured. 

There are many more examples. I certainly won't mention the ones which 
have merged rather than declaring bankruptcy, or the dozens of others 
which have either closed or gone bankrupt. 

As consumers, we have little recourse in these matters. Complaints 
most often fall upon deaf ears. Quite frankly, if any large service 
provider wants to earn *real* money, it had better restrict its 
service plans to those which serve the broadest common denominator. If 
the new agglomerated ISPs don't do that, they'll end up in the 'red' 
because of the headaches involved in maintaining all the different 
access levels and formats. In the corporate rush to wring cash out of 
the Internet and the web, a lot of potential customers are being 
squeezed out of the way. 

It's senseless. It's also typical of a corporate godhead which never 
learns the lessons of past failures. In their rush to grow and expand 
and shine on the 'Big Boards' in New York, Tokyo, Hong Kong, London, 
Berlin, Toronto and so on, ad nauseam, too many telecommunications 
companies are losing touch with the folks who are actually paying the 
bills. As the junk bond freaks learned (the hard way), you can only 
shuck and jive for so long, before the whole shaky enterprise comes 
crashing down around your ears. The problem remains however, that when 
the crash does eventually come, it is invariably the poor consumers 
who have to absorb the vast majority of tough consequences resulting 
from the insensate greed of a tiny handful of corporate robber barons. 

Always remember that a comparatively tiny bunch of stockbrokers, 
accountants, and bankers (and other human beings who produce 
absolutely nothing of any practical value to the rest of humanity), 
are the single most powerful driving force in our economy. They really 
don't care a bit for our well-being you know, unless you suddenly stop 
making deposits, or stop your monthly stock option contributions. That 
ALWAYS gets their attention. What it boils down to is that now is 
probably the best time to call your legislator. Ask him or her exactly 
what they're doing about the unbridled nonsense taking place in a 
couple of areas of business expansion where, once again, consumers are 
being left begging for want of a decent bit of service, and a decent 
bit of access software. 

4=>Product: Assassin 3D Game Controller
Reviewed By: Doug Reed -- mailto:dr2web@sprynet.com
Requirements: Joystick, Game Port
MSRP: $49.95

Quake and Duke Nukem fans rejoice: your ultimate game controller is 
here. The Assassin 3D is the first product produced by First-Person 
Gaming, a small company that produced the Wingman Warrior joystick for 
Logitech. The Assassin 3D is a trackball, but this is no ordinary 
trackball. First, it doesn't plug into the serial port, it plugs into 
the game port; your joystick is then plugged into the back of the 
Assassin. The Assassin 3D provides for first-person games what the 
Thrustmaster first did for flight-sim fans; a first-person gamer's 
version of HOTAS (Hands on Throttle and Stick). Most people play first-
person games with either gamepads or the mouse, which work fine, but 
invariably there are times when you end up having to use the keyboard. 
The trackball is fully digital, and when used with a premium joystick 
the combination is lethal to opponents. 

So how does this work? Well, take Quake for instance. The Assassin was 
designed with Quake in mind. In Quake, like many other newer first-
person games, you can move your head up and down. Using the Assassin, 
the trackball controls the movement of your head (called "free-look") 
as well as controlling turning left and right, while the joystick 
controls movement forward and backwards and strafing. If an opponent 
is above you, you can very quickly look up and shoot him - no need to 
look for the keyboard command, you just nudge the trackball up 
slightly and blam- he's fragged. Sounds simple in theory, and guess 
what, it works. Combined with my Sidewinder Pro, movement is fast and 
fluid. It does a take a little getting used to the trackball (it is 
very sensitive); First-Person Gaming estimates that on average it will 
take about 30 minutes. For me anyways, that is just about right. 

As of this time the Assassin is a DOS-only game controller; Windows 95 
players will have to either wait for the soon to be released patch or 
resign themselves to playing in DOS mode. Installation requires 
installing software from a floppy disk that will add some statements 
to your autoexec file to tell the computer where to find the necessary 
commands and drivers. The Assassin uses a small program that launches 
the game you want to play and gives it the information needed to use 
the Assassin, because as of this review only Quake includes built-in 
controllers for the Assassin. The Assassin supports most major first- 
person games, including all version of Doom, Hexen, Heretic, Dark 
Forces, Duke Nukem 3D, Strife, and Descent II. A future patch will 
also include support for Mechwarrior II; I'm really looking forward to 
that one! The manual for the Assassin covers each game and details how 
to launch the game and set up the Assassin for it, as well as the 
button configuration. The default configuration is basically the same 
for each game, so you only need to master it once. If you would like 
to use a different configuration, the Assassin can be reprogrammed to 
your own personal configuration. In addition, several games including 
Doom and Hexen support a unique technique called the Running Flip; you 
get your opponent to chase you at full speed and then at right time 
press the Turn Around button - this flips you 180 degrees while still 
running in the same direction you were previously. Imagine your 
opponent's surprise when you suddenly flip around and open fire! 

I am extremely impressed with the Assassin 3D. Once mastered, movement 
through games like Quake, Hexen, and Descent II takes on a new 
dimension. The suspension of disbelief and immersion into the game is 
all that more complete when both hands are occupied with the 
controllers and not looking for the right key to press. Movement 
becomes more fluid and realistic - less stilted. I have always hated 
having to come to a complete halt to look up (trying to run and find 
the key to look up usually ends in disaster for me). Plus there is the 
sheer speed of the thing; it makes it much easier to out-turn 
opponents and get behind them or simply get off the first shot, an 
extremely important advantage whether facing human opponents or 
monsters. I'd put both thumbs up but they are too tired from playing! 

First-Person Gaming
3777 Depot Road, Suite 416
Hayward CA, 94545
1-888-FPGAMING (374-2646)
510-264-9577
510-264-9578 fax
mailto:fpsales@fpgaming.com
web: http://www.fpgaming.com

Ratings:
Installation/Ease of Use: Gold
User-Friendliness: Gold
Quality: Gold
User: First-person action gamers.

5=> Product: Book, "Inside Windows NT Workstation 4" by Kathy Ivens 
and Bruce Hallberg
Reviewed By:    Paul Baker   pbaker@facstaff.wisc.edu
MSRP $49.99.  Includes CD-ROM.

Windows NT Workstation 4 is a more powerful system than version 3.51. 
Not only does it provide a wider variety of uses, but the NT 4 
interface is very similar to that of Windows 95, making Windows NT 
Workstation 4 easier to use. The new interface should reduce support 
and training costs for organizations that wish to deploy both Windows 
95 and Windows NT Workstation. 

The authors, Kathy Ivens and Bruce Hallberg, aim this book at network 
administrators and users who are responsible for installing and 
administering network systems that include Windows NT workstations. 
Kathy Ivens has been a computer consultant since 1984 and has written 
a number of books on computer subjects. Bruce Hallberg is Director of 
Information Systems for Genelabs Technologies, Inc., a biotechnology 
company in California. He has consulted with a large number of 
companies. 

Their weighty book (1,181 pages) covers basic, intermediate, and 
advanced concepts for NT 4. "Users who are comfortable with earlier 
versions of Windows NT will find the changes in the operating system 
so broad and significant," the authors say, "that even reading about 
basic functions and features will reveal new information. Windows 95 
users will find the interface familiar, but the scope and power of 
Windows NT to be far beyond what they are used to." 

As you probably know, there are two versions of Windows NT: 
Workstation and Server. Both use the same kernel and other low-level 
operating system code, but each contains different add-on features. 
Server runs on a file server, letting many users share the file 
server's resources. Workstation runs on people's desktops as their 
primary desktop operating system. This book explores the desktop 
version. 

Here's a sketch of the book's contents. 
Part I: Introducing Windows NT Workstation 4 covers starting up and 
shutting down, using the Help features, and configuring user profiles. 

Part II: Exploring the Windows NT 4 Desktop covers the taskbar and 
start menu, the desktop icons, explorer, and shortcuts. 

Part III: Configuring Devices explains installing and configuring 
basic hardware and communication devices; working with multimedia; 
configuring memory usage; system services and devices; and installing, 
configuring, and using printers. 

Part IV: Installing and Configuring Applications covers Windows 
applications, non-Windows applications, and the NT 4 Accessories 
package. 

Part V: Networking with NT 4 deals with installing network options, 
accessing other network computers, and using dial-up networking. 

Part VI: Communicating with NT 4 discusses the communications 
accessories, accessing the Internet, Explorer, Microsoft Messaging, 
and using FrontPage to establish a Web site. 

Part VII: Administering NT Workstation 4 discusses security features; 
protecting hardware and backing up data; optimizing performance; and 
using the Event Viewer. 

Part VIII: Understanding Server Features discusses using the Server 
Functions that come with the Workstation operating system and 
understanding your machine's relationship with network servers and 
their functions. 

Part IX: The appendices cover installation, command line commands, 
accessibility options, and installing and changing fonts. 

The enclosed CD-ROM contains the following products and samples: 

1. Windows NT Server Professional Reference, by Karanjit Siyan. Three 
sample chapters from this book provide information you need to build 
and manage a Windows NT server effectively. 

2. Intranet Working, by George Eckel. Three sample chapters help you 
master the principles of building an internal Web network. 

3. Unlocking Microsoft Internet Information Server, by Joel Millecan 
and others. After teaching the basics of Windows NT Server 4 
configuration, this book offers a step-by-step tour through 
implementing Microsoft's Internet Information Server. 

4. Adobe Acrobat Reader, Version 2.1. Required to read sample chapters 
from the New Rider's books on this CD-ROM. 

5. Macmillan Computer Publishing's book catalog in PDF format. 

6. Web Links. This hypertext document provides links to sites of 
interest on the Web. 

7. OpalisRobot for Windows NT, Plus Edition, v 2.05. An advanced 
automation service for Windows NT that includes smart remote 
administration features. 

8. Opalis Grep_Reg. Allows you to search and replace strings in the 
Windows NT/95 registry. 

9. Registry Search & Replace, v 2.00. This Win32 utility simplifies 
maintenance of the Windows NT and Windows 95 registry. 

10. Hex Workshop, v 2.2. This file and disk editor runs on Windows 
3.1, Windows 95, and Windows NT. Hex Workshop was designed by 
programmers for programmers and does not double as a text editor. 

11. Somar DumpReg, v1.1. Somarsoft DumpReg dumps the registry, making 
it easy to find keys and values matching a string. 

12. TextPad (32-bit Edition), v 2.1. A full-featured text editor for 
MS Windows and comes in 16 and 32-bit editions, available as 
shareware. 

13. Remotely Possible / 32 - For Windows 95 and NT, v 2.1a. Lets you 
control one or more PCs from a remote site anywhere, to transfer 
files, run applications, do passive monitoring, communicate online, 
etc. 

14. WinBatch , v 96e. This batch language lets you write Windows batch 
files to control every aspect of your machine's operation. There are 
more than 350 different functions. 

15. WinEdit, v 96c. A Windows editor that you can use to edit 
virtually any text file. WinEdit is specifically designed to be a 
programmer's editor. 

16. Microsoft Windows NT from a Unix Point of View. This paper 
provides a technical overview of Windows NT for the information 
technology professional with a strong background in Unix. 

17. Microsoft Word Viewer, v 7.1 for Windows 95. Allows people who do 
not have Microsoft Word to view and print Word for Windows and Word 
for the Macintosh documents. 

18. The Best Way to a 32-bit Desktop: Windows NT Workstation 4.0 and 
Windows 95. This white paper illustrates the features and benefits of 
Windows NT and Windows 95. 


New Riders Publishing
201 W. 103 Street
Indianapolis, IN 46290
Fax (317) 581-4670
mailto:edulaney@newriders.mcp.com
<http://www.mcp.com/newriders>
For a catalog or for information call (800) 428-5331




6=> Product: Better Home & Gardens  Remodeling your Home
Reviewed By: Jerry Eichelberger -- mailto:ike@mslawyer.com
Review On: Pentium 133, 16 MB RAM, Windows 95, 8X CDROM

If you are planning on updating your entire home, or just remodeling a 
room or two, then you need to check this product out. Better Home and 
Gardens has teamed up with Multicom Publishing to produce a fantastic 
program that will provide you with many ideas for improving your home. 
The installation on Windows 95 was a snap, but I did run into a snag 
with getting the program to work with my Paradise PCI video card. A 
quick call to the outstanding Technical Support folks, and I was up 
and running in a matter of minutes. 

The program begins in the main menu, which ease very nicely laid out. 
You can select from the Remodeling Showcase, the Designer Guidelines, 
Materials Guide, Virtual Gallery, and the Floorplan editor. You can 
also select the Online button, and jump into the Internet via 
Compuserve or America Online. 

In the Remodeling Showcase, you can view floorplans and actual photos 
of different remodeling projects. You can search by criteria such as 
room, color scheme, materials, etc. I found a beautiful kitchen which 
I am using as a guideline to remodel my own kitchen. There was also a 
master bathroom I would LOVE to own. 

In the Home Show area, you can get information on various products 
offered by industry leaders such as General Electric, Thomasville, 
Stainmaster, Corian, Armstrong, and others. This is a neat area where 
you can see the latest technology and fashion for the home. 

The Floor Plan editor allows you to create a customized layout of 
various rooms in you home, and then "walk through" the plan in a 3-D 
virtual reality model. This proved to be a great asset when I put in 
the dimensions of my kitchen, and the added appliances, counters, etc. 
You can see exactly what your project will look like before the 
builder begins the work. Makes it easy to make changes before the 
building begins. There are over 40 remodeling floor plans already in 
the system that you can use for yourself.

My wife found the materials guide to be one of her favorite sections. 
In this area you can learn about the pros and cons of various building 
materials and surfaces. You can also "preview" the materials on the 
screen to see how they will look when installed in your home. I though 
this was a very nice addition to the program. 

All in all, I would highly recommend this program for anyone that 
would like to update their home. I am positive that you will come 
across some design ideas you probably never thought about. This 
program is a lot cheaper than and interior decorator, and you can 
"see" your final product before you "buy". 

Multicom Publishing
1100 Olive Way, Suite 1250
Seattle, WA  98101
(800) 850-7272
http://www.multicom.com

Ratings:
Installation/Ease of Use: Silver
User-Friendliness: Gold
Quality: Gold
User: All

--END OF ISSUE





