CompuNotes
Notes from The Cutting Edge of Personal Computing
August 7, 1997
Issue 91

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CONTENTS
My Notes:
1=> Nothing This Issue, mailto:pgrote@i1.net
2=> This Issue's Winner!

Columns:
3=> Big City Byte with Howard Carson, "Are Computers Dooming Us?", 
mailto:mailto:lrhc@interlog.com

Reviews:
4=> Product: Running a perfect INTRANET. R. Casselberry, et al. 
Indianapolis, Que, 1996. 575 pages and cd-rom. $49.99US or $70.95Can, 
book/networking
Reviewed By: Richard Malinski, mailto:richard@acs.ryerson.ca
5=> Product: Hoyle Poker by Sierra, game/cards
Reviewed By: Jerry Eichelberger, mailto:ike@mslawyer.com
6=> Product: Delorme Street Atlas USA Ver 4.0, application/home
Reviewed By: Michael Gallo, mailto:gallomike@aol.com

8=> Clickables!

--- BEGIN ISSUE

1=> Nothing this issue.

2=> Winner!
This week's winner: etchison.gc@EMAIL.PUC.TEXAS.GOV

3=> The Big City Byte, Howard Carson, mailto:lrhc@interlog.com

Once, many years ago, it seemed the only obstacle to real productivity 
was a person's ability to work harder. The harder you worked, the more 
you accomplished. You could actually outwork your neighbor or co-
worker, and then go to your boss and say, "look at what I 
accomplished." There was often some reasonable reward at the end of 
some overlong toil.

Times have changed for the worse, and computers haven't helped at all. 
Efficiencies such as those found in the most modern manufacturing 
facilities (using robots and computerized controls), have less to do 
with saving time and increasing productivity, than they do with 
eliminating the huge headache presented by having to deal with living, 
breathing human beings. Of course, the cost factors which go hand in 
hand with management of human resources are also a huge drain on 
corporate operating resources. It is tacitly accepted that the 
elimination of the human factor in all productive affairs will somehow 
render greater profits. The problem arises of course, when one 
considers that production of goods and services for human beings is 
often best accomplished by human beings (who better than people, will 
know what's best for other people?) It is even acknowledged by the 
proponents of the aforementioned tacit acceptance, that the variations 
included in any preponderance of human-induced (or directly 
integrated) productivity, are the fundamentals upon which perceived 
quality is based.

The predicted extra leisure time which the age of computing was 
supposed to presage (or usher in), has not appeared and will not do 
so. If we stretch a point to some significant degree and propose that 
the current popularity of video games, computer games and WWW browsing 
represents a simulacrum of events yet to unfold, any future climate 
still does not look particularly rosy (or predominantly creative.) 
What's worse is that the difference between earnings and true buying 
power has lessened rather than widened, for the vast majority of 
people; taxation and the cost of living, has outpaced small business 
earnings and after-tax gains by workers. In place of the predicted 
extra leisure time, we have instead found ourselves with less 
disposable 'personal time' than ever before. What's more, coming home 
from work (where we've spent the day at a computer), to sit down at 
another computer to Web surf or play some mindless game, is hardly the 
stuff of any glorious techno-future.

If we accept the precept that too few people forced to do too much 
work will eventually decide to hand too large a percentage of decision 
making off to computers, certainly realities must be faced. An 
analysis of the most contemporary uses of computers in the modern 
office, SOHO, WAH or other workplace, tends to reveal some alarming 
disincentives for further incursions by computers and automated 
information systems.

There are five, rather pejorative, salient factors, which mitigate 
against more pervasive computer use in modern office and productivity 
environments. Three of the factors revolve around the need to 
communicate.

Harking back to a time before fax machines and computer fax software, 
even the inexperienced among us may recall working situations wherein 
a phone message was often the only contact we had with clients, 
producers or other interests related to our primary business or work. 
If we found ourselves behind in our work (or behind schedule in some 
other way), the method by which we informed others of our dilemma was 
simple: we picked up the phone and made or returned a call. The only 
means by which we could communicate directly with our fellows was 
either by telephone, memo tube, or walking across the office and 
speaking directly to another individual.

The advent of computer and hardware faxing complicated affairs to the 
point of near-chaos. Now, the person sending a fax somehow believes 
that because he/she has a moment to compose and send fax, the person 
receiving the fax will somehow be able to provide immediate attention. 
The individual sending the fax invariably fails to equate the presence 
of a fax with the presence of a phone message. Somehow the two 
information queues are separated in the mind of the sender. There is 
no sense that if the receiving party dropped everything being done 
every time a phone message or fax arrived, no practical work would 
ever be accomplished.

E-mail adds a third factor to complex modern communication standards. 
While all modes and methods of information transfer, requests, ideas 
and theories used to be queued up according to the time it took to 
transfer the data (post office, delivery boy, etc.), e-mail now 
screeches urgently from every desktop, in every office. Couple e-mail 
to the insistent squealing of the fax machine, and the endless ringing 
of the telephone, and you will be presented with a situation which, 
when observed from the outside, looks like nothing so much as 
uncontrolled chaos.

The fourth factor in this equation is the modern proviso which 
dictates that no product, idea or design can possibly be brought 
profitably to market without engendering the most egregious sort of 
pressures upon the individuals charged with the task. Time is money, 
ergo profit cannot be derived from overlong design, development, or 
production processes. In start up ventures, too much investment in R&D 
is viewed as a serious drain on marketing resources. It is laughable 
to note however, that new companies whose principles have issued 
themselves large founding chunks of stock/shares (overvaluing the new 
company, making it difficult to earn money for other investors unless 
the company is hugely successful), and who don't put lots of resources 
into developing a really solid R&D department, are looked upon as bad 
risks by wise investors.

The fifth factor is a psychological one, and it is probably the most 
nascently onerous of all. It revolves around the most modern sorts of 
management methods, and is really characterized by the so-called 'open 
office' environment. While newer companies foster the notion that 
anybody in the company can walk into anybody else's 'space', upper 
management also manages to find ways of ameliorating its intrinsic 
work pressures by promoting the idea that everyone can contribute. Too 
often of course, that idea creates tension amongst the rank and file; 
tension which should not rightfully exist in that milieu. The rank and 
file may produce goods and services marketed and sold by the company, 
but it is also the rank and file who are first left on the street, 
when the company decides some 'fat' must be cut. In such companies of 
course, everyone is connected to everyone else through computer 
networks and intranets; everyone in the company is sent circulars 
about the latest corporate press release.

Why is any of this important? The answer is simple and obvious. Take 
the time to take one step back from your responsibilities in the 
smaller workplace (less than 100 employees), and you will see that far 
too much is being asked of you. High level software company managers 
(and the software industry is the very worst offender), make ever more 
impossible promises, sales and marketing people come to believe they 
can walk on water (after first eructating some small successes), and 
tech support, Q/A managers and senior employees, struggle beneath a 
monumental and rarely fulfilled list of responsibilities. All of the 
aforementioned breathe a huge sigh of relief when their company goes 
public, because the public rush to buy into yet another fast 
buck/overvalued stock usually gives everyone a short 'breather'.

It can't last. Nothing short of a genuine miracle can hope to help 
sustain unbridled growth amidst constant cycles of crashes, successes, 
crashes and successes. Things have strained to work themselves out, 
despite the best intentions of the worst and largest bunch of 
charlatans in corporate management ever! There is every indication 
that the stitching which hold things together (read: the employees), 
are about to 'hit the wall' insofar as real productivity increases are 
concerned (if we all haven't hit the wall already.) The wisest 
corporate managers in any industry should now realize that successful 
corporate futures cannot be forever borne by the replacement of human 
ingenuity with powerful computers.

Corporate software industry management has tied its fortunes to the 
questionable efficacy of an 'instant' marketplace. In such a 
marketplace, predictive decisions about the fundamental sanity of the 
effects of unreasonable employee pressures, as those pressures 
mitigate against long-term productivity, often reveal some trenchant 
errors.

The worst problem of all, is that caused by the error of allowing 
tough, hard working, creative human beings to be ground under the 
unforgiving wheels of endless development and production cycles driven 
by endless marketing. There is a shortage of top-notch designers and 
programmers now because the best schools cannot turn them out fast 
enough, and because the existing ones are burning down (doing anything 
they can to ameliorate the pressures on them, rather than completely 
burning out.) That's a sign of a sick society. Essentially, we're 
working our best and brightest into early graves. We're driving them 
through their formative work years at too fast a pace.

Computers and high-speed information exchange have not altered or 
improved our abilities to perceive and absorb data. Computers have 
created situations wherein the mountains of data around us promote 
unreasonable pressures on those of us charged with analyzing the piles 
of data. The real benefits of the computer, digital, and information 
ages we're in, have not yet been realized. The glorious chaos of the 
WWW and the Internet is, well, chaotic. In fact, it is unlikely that 
any of the pantheon of benefits to the human condition predicted three 
and four decades ago will ever come to pass. Hopefully, there is 
something reasonable on the horizon, because none of the predictions 
about how wonderful it will be to be able to access any kind of data 
we want, actually mean anything of substantive value to the rank and 
file of our western societies (read: everyone from the middle class on 
down.) Once again, such predictions amount to little else besides 
coming home from one computer, only to sit down in front of another 
computer.

Take a walk. Visit the zoo. Read a book. Strike up a conversation with 
new friends. Put your computer and the phone line to which it's 
tethered in their place. It will clear your head, refresh your point 
of view, and help keep the new 'ages' in rational perspective.

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*=E-mail to: lrhc@interlog.com -or- Fax to: 905-427-9703 =*
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4=> Product: Running a perfect INTRANET. R. Casselberry, et al. 
Indianapolis, Que, 1996. 575 pages and cd-rom. $49.99US or $70.95Can, 
book/networking
Reviewed by: Richard Malinski, mailto:richard@acs.ryerson.ca
Reviewed on: Pentium PC running at 133mh, with 16mb ram

INTRANET (definition) - an internal network designed to be used by 
company employees commonly consisting of a www server but often made 
up of several other types of servers, such as usenet servers, ftp 
servers and database servers. (page 10)

This is another formidable reference work from Que. The 12 authors 
cover four main topics; general introduction to the www and the 
intranet, choice of server and installing software, writing HTML and 
maintenance and security. Within each of these topics there are 
snapshot explanations of a wide variety of alternatives. Those readers 
just starting an intranet have a great deal of choice and those who 
have an intranet running already gain many helpful tips and insights. 
The cd-rom alone is full of software, clipart and additional 
documentation all of which enable users to get up and running quickly. 
In fact there is additional coverage through the inclusion of the 
following books on the cd-rom; Special Edition using CGI, Special 
Edition using HTML (2nd Edition), Special Edition using Java, Special 
Edition using JavaScript, Special Edition using Lotus Notes 4, Special 
Edition using Microsoft BackOffice and Special Edition using Microsoft 
SQL Server.

Should you read this book? It is focused on the technical so would be 
useful for network and system managers and webmasters. The notes on 
the back cover suggest that it is suitable for the accomplished to 
expert user. The assumption noted in the introduction is that there is 
already an IP network running and that the reader has some familiarity 
with an operating system (Microsoft NT, Novel NetWare, a version of 
UNIX or Lotus Notes) and a programming language (Perl, Visual Basic, 
Java, Javascript or ActiveX). This may seem more daunting than it is. 
With an IP network running some of your choices are already made and 
so you can focus on parts of the book that apply directly to you. 
However, you do have the other parts and the cd-rom to use as a handy 
reference and comparative tool. I found the book extremely useful in 
defining terms, giving comparisons and introducing aspects of security 
and maintenance that I don t normally come into contact with. For the 
casual user it is overkill but for the rest it is worth the money.

What should you expect to get out of this book? With the information 
in the 23 chapters you ll certainly be familiar with setting up, 
maintaining and developing an intranet. With the combination of the 
material on the cd-rom you should be self-sufficient and so be able to 
complete initial stages without having to hunt around for extra 
software. As you become more familiar with concepts and specifics you 
can draw on many of the web pages listed in the book to add new 
features and functions to your own pages. What is clear from the 
chapters is that working with an INTRANET uses the same tools that you 
d use when working with your system that is available to the Internet. 
The key issues is the security.

To go through and outline the contents of the book would be tedious. 
The following is just one example of a chapter to provide some insight 
into the content. Chapter 10 which is in the Writing HTML section 
contains information on graphics, imagemaps and tools. This chapter 
briefly covers types of image formats, explains imagemaps, deals with 
differences between client- side and server-side imagemaps, how to 
reduce the size of graphics to facilitate downloading and how to use 
dome graphics tools. Once it talks about GIF and JPEG formats it 
covers image tools. The tools covered are XV, Lview Pro and Paint Shop 
Pro. For each it provides an FTP source, a list of the image formats 
that they can handle, a list of features and a screen shot so that you 
can see what each looks like. Granted, the screen shots are rather 
tiny so much comparison other than general looks is difficult to do. 
The pages on imagemaps not only defines what they are but provides a 
few insights into server-side and client-side imagemaps. The short 
section is the discussion of intranet uses and misuses of imagemaps. 
Here the authors provide a couple of helpful hints about using small 
imagemaps so they download quickly, include an alternate menu for 
those browsers which don't support imagemaps, and go sparingly on 
imagemaps and make sure that their use is in an appropriate place, 
e.g., office maps, product diagrams, technical diagrams or topics of a 
geographic nature. The section continues with the imagemaps tools Map 
THIS!, Map Edit and Web Hotspots. These are all shareware tools which 
have web pages for you to download evaluation copies or get some 
information on the tool. Some of this material is sketchy but don t 
forget the special edition books on the CD-rom. There is always more 
material there!

In each section there are overviews of topics, software comments, uses 
of the techniques, FTP or HTTP addresses for more information and 
useful insights or note-boxes. The combination of book and CD-rom make 
an excellent tool for those interested in setting up your own 
intranet. It provides convenience with its breadth of subject matter 
and extra helping of related books on the CD-rom.

Ratings:
Readability: Silver - clear, well organized
Installation: Silver - books are always easy but so was the CD-rom!
Quality: Silver  - good quality reference work

Company:
Que Corporation
201 W. 103rd Street
Indianapolis, Indiana 46290
Fax:(317) 581-4663
http://www.mcp.com

5=> Product: Hoyle Poker by Sierra
Reviewed By: Jerry Eichelberger, mailto:ike@mslawyer.com, game/cards
Review on: Pentium 166, 32 MB RAM, Windows 95b, 12X CDROM

Playing the new Hoyle Poker game from Sierra is just like going to the 
casino. The game play is realistic, and just like in real life at the 
casinos, I end up broke and depressed.

Actually, I never knew there were so many variations to a game of 
poker until I started to review Hoyle Poker by Sierra. You can choose 
from a variety of games and variations on games. I always liked a good 
game of five-card stud, but never knew there was also High/low with 
Buy, Lowboy, Buy Your Card/Substitution, Wild Kings, Do Ya, Push, Pass 
the Trash. If these don't appeal, you can always play a game of 
Cincinnati, Criss-Cross, Chicago, The Bitch, Murder, Baseball, Iron 
Cross, H-Bomb, Texas Hold'em, Monte Carlo, and so forth.

Installation of the game is a snap. If you are running Windows 95, 
simply put in the CD and if autoplay is turned on, the installation 
routine will automatically begin and install the game. You can select 
customized features to be installed, one of which is the hard drive 
version of the game. The hard drive version allows you to play the 
poker game, just without the characters voices.

Game play is simple and straight-forward (providing you understand the 
how to play the poker game you selected). You can select table bet 
limits and even change the backgrounds. If you find yourself running 
out of money, you can use the ATM to withdraw more (up to the balance 
in your account). If you are "completely" out of money, you can always 
reset yourself and restore your cash (bet you wish you could do that 
in real life.

The game has a tutorial mode built-in, and you can pick up some good 
advice on which hands to hold and which ones to fold.

Along with the CD-ROM, you get a book titled The Rules of Neighborhood 
Poker according to Hoyle" written by Stewart Wolpin. The book explains 
the rules for playing a multitude of games and makes for interesting 
reading. I would love to hit a casino with Stewart. With him at my 
side, I could probably actually WIN a hand or two.


Sierra On-Line
www:  http://www.sierra.com

Ratings:
Installation/Ease of Use: Silver
User-Friendliness: Gold
Quality: Gold

6=> Product: Delorme Street Atlas USA Ver 4.0, application/home
Reviewed By: Michael Gallo, mailto:gallomike@aol.com
Reviewed On: Pentium 100, 16MB RAM, 1.2 GB HD, 4X-CD, S3 SVGA
Requirements: 386(486 recommended), 8 MB RAM 9MB HD space,
CD-ROM Drive, Windows 3.1, Super VGA (256 color)
MSRP: $49.95

I love to look at maps. I'm constantly looking for a better route to 
get to work in order to avoid the dreaded Washington Beltway traffic! 
That's why I really enjoyed putting Street Atlas USA through its 
paces. Street Atlas USA combines a highway road-atlas with a street 
level city map into one superb product. I really mean street level. 
Street Atlas goes right down to neighborhood blocks and streets.

The program has a very easy to use interface. Clicking the mouse on 
any point on the map will first center the map on that location, 
clicking the mouse and dragging out a rectangle tells Street Atlas to 
zoom in on the map area inside the drawn rectangle. The outermost 
magnification is Mag4 (It must be some sort of mapping standard or 
else I would have called it mag 1). At this level the user can see 
entire Continental United States as well as Alaska and Hawaii. As 
title of the software implies, users can only see roads and street for 
states affiliated with the United States, no territories or 
protectorates are included. At the maximum magnification, MAG16, the 
scale is down to one tenth of a mile. This level allows users to see 
all the streets.

The program provides only information that is relevant for the scale 
that is being viewed. This helps avoid information overload for the 
user as well as processing overload for the computer so that it 
doesn't have to print every street name in the United States on a 15" 
monitor. As the user zooms in, more detail is provided, and there is 
plenty of it!

At Mag4 (the entire US), the user can see selected major city name, 
major interstates, and state boundaries. As you zoom in you being to 
see some of the less major cities, county boundary lines, zip code 
boundary lines, less major routes, parks, rivers, and eventually 
streets. There is a lot of information to plot on the screen, I found 
some of Mag levels were slow to redraw. I have a decent machine and it 
still took 5 -10 seconds to redraw a screen. That's not a lot of time 
for one screen, but it adds up quickly when you're trying to roam a 
map. My suggestion would be to keep the details to the minimum 
necessary until you've found the right spot on the map, then load up 
on the details. Otherwise, you'll find the task of traversing the map 
to become tedious due to the wait times.

Street Altas is not like a road direction program. There is no 
function that allows the user to type in a start and finish address 
and then have the computer calculate a trip( that would be a neat 
feature!). One advantage that I found with Street Atlas was that I 
could calculate a fairly precise distance between home and work. This 
was accomplished by using the Draw line feature. In multi-line mode, I 
clicked the mouse to trace out my daily commute path to work. This 
feature is what I would call line of sight.

That means it calculates the distance a bird would fly ignoring the 
winds and bends in a road. I calculated a precise distance by tracing 
the routes and streets, it came pretty close to what I would have 
measured with my odometer.

Street Atlas' search engine allows the user to type in an address, and 
the program will then attempt to find a match and then place the user 
at that location.

Street Atlas can also provide weather, construction and special event 
information that could cause delays or congestion. To use this feature 
I called up www.streetatlasusa.com on my web browser. After selecting 
update database option, I downloaded a tailored DB file that contained 
up to date information. A menu option in Street Atlas will update file 
downloaded from StreetAtlas' web site automatically. The whole process 
took about five minutes and I didn't have any problems. Bravo!

If you're a teckie, you may already own a Global Positioning System. 
You may be in luck! The Global Position System (GPS) is a set of 
military satellites that fly high above the Earth. With a GPS 
receiver, a user can determine their exact coordinates(well almost 
exact, it's not to within inches, the military doesn't want you 
building a home made missile capable of flying as good as the 
Pentagon's stuff!) anywhere on Earth. If the GPS receiver is 
compatible with PC and is authorized to be used with Street Atlas, you 
can plug your receiver into your PC and then tell Street Atlas to 
access the GPS receiver. Now things get really cool. You can tell the 
program to plot your current coordinate on the map and to track your 
progress!

This would be really neat to have on a trip. A passenger could get 
real time updates on Street Atlas' map that shows the overall trip 
progress. What a feeling of confidence travelers could have when they 
are in an unfamiliar city. Isn't technology wonderful?

There are a few things that this program doesn't have. It does not 
have an exhaustive list of places and businesses. Also, you cannot get 
summary information about cities, but Street Atlas does provide zip 
codes, and for each zip code, a right mouse click provides demographic 
information including population, median home price, percent of 
households owned versus percent rented, median year the houses were 
built, average household income, average per capita income and some 
other stuff. This is really neat information to have if you're house 
hunting. If you have an idea where you would like to live, you can use 
Street Atlas to check out the neighborhood streets. Or if you're like 
me you can get very depressed and find out that to live near the 
Potomac River in Montgomery County Maryland requires a median 
investment of $400,000 for a home, OUCH!

Printing out your maps is a breeze, and with a color printer, they'll 
look just like the color pages of a regular road atlas. This program 
will be great for printing custom directions, since the program allows 
users to annotate maps with both text, text bubbles, and symbols. I 
like directions where the majority of a page is the picture of the 
neighborhood you're going to. I then like to see a smaller inset box 
that show a wider view of the area with the major routes highlighted. 
Street Atlas allows the user to copy the current map screen wherever 
it is to the clipboard. From there it can be pasted to your favorite 
graphics application for some custom work.

For those business road warriors out there, you'll like this feature. 
Street Atlas can be installed so that the map databases reside on your 
hard drive instead of your CD-ROM. There are two advantages: 1. Hard 
disk searches will be faster than CD-ROM searches, and 2. You don't 
have to tie up your CD-ROM drive. You can use it to play your favorite 
Red Hot Chili Peppers album while working. The one major drawback is 
that this option will eat up your hard drive. I downloaded map 
information for Maryland, New York, Virginia, and Pennsylvania, it 
took up over 160 megs on the hard disk---YIKES! Nevertheless, I can't 
think of a better program for the business traveler to have on their 
notebook computer than this program. No more trying to find your hotel 
with those dinky little maps the car rental places give you!

My one true disappointment came in the beginning. The first(obvious) 
task I performed after installing the product was to look up my 
address in Frederick Maryland. I'm located in a fairly new development 
that's been around since 1989. However, I could not find my street on 
the map--BOO! I'd like to see Delorme offer some sort of map database 
update so that users can keep their product current. I can understand 
that newer locations take time to get into geographic databases, but I 
think after being in existence for 8 years+ my development should 
finally make it onto some of the geographic maps.

Overall, I give Street Atlas a high recommendation. You'll find it to 
be extremely helpful when planning trips, and if you're like me, you 
might even be able to shave an extra couple of minutes off your daily 
commute to work by finding better routes to take. Street Atlas doesn't 
have the search engine to plot out routes that minimize distance, 
time, fuel, etc. If you need those features you'll have to look 
elsewhere.

Delorme
181 US Route 1 South
P.O. Box 298
Freeport, ME 044032
http://www.streetatlasusa.com

Ratings:
Installation/Ease of Use: Gold
User-Friendliness: Gold
Quality: Gold
User: All

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Managing Editor: Patrick Grote -- mailto:pgrote@i1.net
Assistant Editor: Writer Liaison: Doug Reed--
mailto:dr2web@sprynet.com
Archives: ftp://ftp.uu.net/published/compunotes/
Website: <http://www.compunotes.com/main.html>
e-mail: mailto:notes@compunotes.com
fax: (314) 909-1662
voice: (314) 909-1662
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CompuNotes is: Available weekly via e-mail and on-line. We cover the
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(C)1997 Patrick Grote
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