Simple Customer Support (c)
version 1.0 - November 2003

Thanks you for your interest in Simple Customer Support (c).  This program is made available in a fully functional 30 day trial version.  The zip file includes a user manual in Adobe PDF format.  You will need to have Adobe's Reader software to view and print the manual.  On line is also available and can be called from the program by pressing the F1 Key at any time.

The program uses login security - even if only installed on a single PC.  I have provided sample user ids to get you started. The login of Admin with a password of admin - lower case is important for passwords - will let you access all parts of the program including the security setup options.  A user id of csr with password of csw will let you access most parts of the program but has limitation such as the abilty to delete customer records.  You can set up your own user accounts after you have installed and tried the program.  Each time you add a new user account the user id will default to a number, such as 1. You will likely want use a short name, such as John or Mary for the user id instead of a number.  If you have multiple users with the same first name, you may need to add the first initial of the last name to make each user id unique.  A valid user id and password must be entered before you can get to the main menu.  

If you have any questions or problems as you evaluate the program, please do not hesitate to email me - write to dennis@lnsoftware.com or dennis@dbandsons.com and visit the web page at http://www.lnsoftware.com/simple.htm

Thanks again for your interest.

Dennis Baggott
(the Dad in Dennis Baggot and Sons)
http://www.lnsoftware.com
http://www.dbandsons.com
